AI Credits
AI Credits are included across all Ashby All-in-One plans. While most AI features in Ashby are free to use without limitation, the ones that can run on a large volume of data (e.g. each inbound application) consume AI credits.
Features that consume AI Credits are: AI-Assisted Application Review Candidate Fraud Detection Overview & Admin Settings and AI Talent Rediscovery.
For tips on managing your AI credits, see Best Practices for Managing AI Credits .
Included AI Credits
Every Ashby All-In-One plan includes some amount of AI credits at no additional cost.
Below are the included allotments of AI credits in each plan, as well as pricing for purchasing additional credits.
AI credits included in Ashby All In One plans
Foundations AI credits | Legacy Plus AI credits | Plus AI credits | Enterprise AI credits |
|---|---|---|---|
1,500/mo. Or 18,000 per year account wide | 1,500/mo. Or 18,000 per year account wide | 2,500/yr, per paid seat | 12,500/yr, per paid seat |
Additional AI credits available for purchase
See How do I purchase additional email lookups, AI credits or texting credits in-app? to learn how to purchase more AI credits.
- Additional AI credits available for purchase for annual / multi-year subscriptions:
- +5,000 for $500/yr
- Additional AI credits available for purchase for month-to-month Foundations subscriptions:
- +1,000 for $100/mo
Bundling with AI credits
Ashby offers additional bundled AI credits when purchasing additional AI features.
Customers who purchase:
- Advanced Scheduling Automation Add-On
- AI Notetaker
will receive additional AI credits as part of a bundle.
Foundations & Legacy Plus bundle
- +18,000 credits/yr per account when purchasing the AI notetaker bundle
Foundations & Legacy Plus customers cannot purchase the advanced scheduling automation add-on.
Plus bundle
- +10,000 AI credits/seat/yr when purchasing the AI Notetaker bundle
- +10,000 AI credits/seat/yr when purchasing the Advanced Scheduling Automation bundle
Enterprise bundle
- +10,000 AI credits/seat/yr when purchasing the AI Notetaker bundle
As of September 25th 2025 Enterprise customers have a new, higher, baseline of 12,500 AI credits/seat/yr. See the table below for details.
Bundle AI credit allotment table
Below is what your total included AI credit allotment looks like depending on the bundles you purchase:
| Foundations | Legacy Plus | Plus | Enterprise |
|---|---|---|---|---|
Baseline AI Credits | 1,500/mo. Or 18,000 per year account wide | 1,500/mo. Or 18,000 per year account wide | 2,500/yr, per paid seat | 12,500/yr, per paid seat |
w/ Only AI Notetaker | 3,000/mo. Or 36,000 per year account wide | 3,000/mo. Or 36,000 per year account wide | 12,500/yr, per paid seat | 22,500/yr, per paid seat |
w/ Only Advanced Scheduling Automation | 1,500/mo. Or 18,000 per year account wide* | 1,500/mo. Or 18,000 per year account wide | 12,500/yr, per paid seat | 12,500/yr, per paid seat** (Adv. Scheduling included) |
w/ Both AI Notetaker and Advanced Scheduling Automation | 3,000/mo. Or 36,000 per year account wide* | 3,000/mo. Or 36,000 per year account wide | 22,500/yr, per paid seat | 22,500/yr, per paid seat** (Adv. Scheduling included) |
- Foundations and Legacy Plus cannot purchase the Advanced Scheduling Automation Add-On .
- *Advanced Scheduling is included in Enterprise.
FAQ
How many AI credits do I need?
We recommend estimating your needs by multiplying your historical applicants-per-role by your planned number of hires for the year.
Will I be warned if I am close to using my credits?
Yes. Ashby provides an in-app warning when you reach 80% usage. Users with Organization Admin and/or Billing access can also be notified via email or Slack when 80%, 95%, and/or 100% of their AI credits have been consumed. To enable these notifications, navigate to Personal Settings > Notification Settings. You can enable or disable the following personal notification options:
- AI credits nearing limit: When the organization has used 80% of its AI credits.
- AI credits almost exhausted: When the organization has used 95% of its AI credits.
- AI credits exhausted: When the organization runs out of AI credits.
The option to enable or disable Slack notifications will only show if you have the Slack integration enabled. More on configuring the integration at Slack.
Do unused credits roll over?
Credits are tied to your contract period and do not roll over to the next contract year.
Where can I view my remaining credits?
Navigate to Admin > Organization Setup > Billing to view your balance and purchase more.
I already have the Advanced Scheduling Automation add-on - will I get the additional credits added to my account?
Yes. Your AI credit allotment will be adjusted per the above limits proactively. No further action will be needed.