Offer Letter Template Formatting

this guide covers some tips and tricks to help ensure your offer letters upload and are validated smoothly for more information on how to upload your templates and generate offer letters from them, check out docid\ klimfx9n1tahebvkmgpoh offer letter format here are some basics to bear in mind when creating your offer letter template when uploading your offer letter template, be sure that it is a docx file there is a size limit of 8mb if you are uploading docx files that have been created or edited in microsoft word, please ensure that any content controls are removed as this can have an impact on generated offer letters and e signature documents use a single font throughout your offer letter template we would recommend ensuring that only one font is used throughout your offer letter if multiple fonts are detected, this may cause issues with how the e signature placeholders render and you may see placeholders overlapping with signatures for more information on e signatures, check out our docid\ zsjek0e500medhtkqqelw and docid\ ttps7ruxkpz9yhzwpcszt guides open this dropdown to see a full list of the currently available and compatible fonts ar pl ukai cn ar pl ukai hk ar pl ukai tw ar pl ukai tw mbe ar pl uming cn ar pl uming hk ar pl uming tw ar pl uming tw mbe abyssinica sil aharoni clm amiri amiri quran amiri quran colored andale mono ani,অনি arial arial black cabin caladea caladings clm carlito comic sans ms courier new david clm dejavu math tex gyre dejavu sans dejavu sans mono dejavu sans,dejavu sans condensed dejavu sans,dejavu sans light dejavu serif dejavu serif,dejavu serif condensed dhurjati drugulin clm ellinia clm frank ruehl clm garuda gentium gentium basic gentium book basic gentiumalt georgia gidugu gurajada hadasim clm ipagothic,ipaゴシック ipamincho,ipa明朝 ipapgothic,ipa pゴシック ipapmincho,ipa p明朝 impact inter jamrul karla keter yg kinnari lklug lakkireddy laksaman liberation mono liberation sans liberation sans narrow liberation serif likhan linux 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noto sans bassa vah noto sans batak noto sans bengali noto sans bengali ui noto sans bhaiksuki noto sans brahmi noto sans buginese noto sans buhid noto sans cjk hk noto sans cjk jp noto sans cjk kr noto sans cjk sc noto sans cjk tc noto sans canadian aboriginal,noto sans canaborig noto sans carian noto sans caucasian albanian,noto sans caucalban noto sans chakma noto sans cham noto sans cherokee noto sans coptic noto sans cuneiform noto sans cypriot noto sans deseret noto sans devanagari noto sans devanagari ui noto sans display noto sans duployan noto sans egyptian hieroglyphs,noto sans egypthiero noto sans elbasan noto sans elymaic noto sans ethiopic noto sans georgian noto sans glagolitic noto sans gothic noto sans grantha noto sans gujarati noto sans gujarati ui noto sans gunjala gondi noto sans gurmukhi noto sans gurmukhi ui noto sans hanifi rohingya noto sans hanunoo noto sans hatran noto sans hebrew noto sans imperial aramaic,noto sans imparamaic noto sans indic siyaq numbers noto sans inscriptional pahlavi,noto sans inspahlavi noto sans inscriptional parthian,noto sans insparthi noto sans javanese noto sans kaithi noto sans kannada noto sans kannada ui noto sans kayah li noto sans kharoshthi noto sans khmer noto sans khmer ui noto sans khojki noto sans khudawadi noto sans lao noto sans lao ui noto sans lepcha noto sans limbu noto sans linear a noto sans linear b noto sans lisu noto sans lycian noto sans lydian noto sans mahajani noto sans malayalam noto sans malayalam ui noto sans mandaic noto sans manichaean noto sans marchen noto sans masaram gondi noto sans math noto sans mayan numerals noto sans medefaidrin noto sans meetei mayek noto sans mende kikakui noto sans meroitic noto sans miao noto sans modi noto sans mongolian noto sans mono noto sans mono cjk hk noto sans mono cjk jp noto sans mono cjk kr noto sans mono cjk sc noto sans mono cjk tc noto sans mro noto sans multani noto sans myanmar noto sans myanmar ui noto sans nko noto sans nabataean noto 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viet noto sans takri noto sans tamil noto sans tamil supplement noto sans tamil ui noto sans telugu noto sans telugu ui noto sans thaana noto sans thai noto sans thai ui noto sans tifinagh noto sans tifinagh apt noto sans tifinagh adrar noto sans tifinagh agraw imazighen noto sans tifinagh ahaggar noto sans tifinagh air noto sans tifinagh azawagh noto sans tifinagh ghat noto sans tifinagh hawad noto sans tifinagh rhissa ixa noto sans tifinagh sil noto sans tifinagh tawellemmet noto sans tirhuta noto sans ugaritic noto sans vai noto sans wancho noto sans warang citi noto sans yi noto sans zanabazar square,noto sans zanabazar noto serif noto serif ahom noto serif armenian noto serif balinese noto serif bengali noto serif cjk hk noto serif cjk jp noto serif cjk kr noto serif cjk sc noto serif cjk tc noto serif devanagari noto serif display noto serif dogra noto serif ethiopic noto serif georgian noto serif grantha noto serif gujarati noto serif gurmukhi noto serif hebrew noto serif hmong nyiakeng noto serif kannada noto serif khmer noto serif khojki noto serif lao noto serif malayalam noto serif myanmar noto serif sinhala noto serif tamil noto serif tamil slanted noto serif tangut noto serif telugu noto serif thai noto serif tibetan noto serif yezidi noto traditional nushu nunito nunito sans opensymbol padauk padauk book peddana ponnala poppins pothana2000 potti sreeramulu purisa ramabhadra ramaraja raviprakash roboto roboto,roboto light samyak gujarati samyak malayalam samyak tamil sarai sawasdee shofar simple clm sree krushnadevaraya stam ashkenaz clm stam sefarad clm suranna suravaram syamala ramana tenaliramakrishna times new roman timmana tlwg mono tlwg typewriter tlwg typist tlwg typo trebuchet ms umpush unbatang,은 바탕 undinaru,은 디나루 undotum,은 돋움 ungraphic,은 그래픽 ungungseo,은 궁서 unpilgi,은 필기 vemana2000 verdana waree webdings wenquanyi zen hei mono,文泉驛等寬正黑,文泉驿等宽正黑 wenquanyi zen hei sharp,文泉驛點陣正黑,文泉驿点阵正黑 wenquanyi zen hei,文泉驛正黑,文泉驿正黑 yehuda clm opening and amending your offer letter template in pages can automatically change the font of some characters upon saving, which will cause the placeholder rendering issue to persist checking your substitution tokens you can run into errors when validating your template if your substitution tokens haven’t been added in correctly prior to uploading your offer letter template, try searching the document for "{{" and then "}}" and make sure the number of results match if the number of "{{" and "}}" brackets is not the same, find the missing or incorrect brackets in the document and correct them then try uploading and validating the offer letter template again it's also helpful to search for "{{{" and "}}}", in case an extra bracket has been added by mistake! when checking over your tokens, also be sure to check they match the tokens on the https //app ashbyhq com/admin/organizational settings/offers/offer letter tokens page in your ashby account spacing and conditional tokens if you’re opting to use conditional tokens (more on these at docid 4xjnsab785xfvjkoizrd0 ), then to avoid any spacing issues, ensure that the token is added immediately after the previous sentence or paragraph if you need to add in a space, please add it in after the opening tag of your conditional token, then add in your text in the case of having two conditional tokens back to back, please ensure one is listed directly after the other, as pictured if you have line breaks that should only be added as part of the optional text when conditions are met, please ensure the line breaks are included after the opening tag and before the closing tag, rather than outside of the conditional token tags this example shows a line break both before and after the optional text if you have conditional tokens that will populate additional items in a numbers or bulleted list, ensure that (if needed), any line breaks and the additional information are added after the opening tag and before the closing tag ensure all comments on the offer letter template are resolved prior to uploading prior to uploading your offer letter template, please ensure that any comments left on the offer letter template are resolved if comments on the template document are not resolved then this can result in errors when creating an offer