Auto-Reject Applications

this guide covers how to streamline your application review process by using the auto reject feature auto reject overview auto reject allows you to reject candidates whose application submissions match certain conditions automatically rejection conditions apply to the selected application form for a given job for example, if you have a location based application question, you can configure a rule within the job posting to automatically reject candidates located outside of the targeted area auto reject rules can only be configured to run at the point of the candidate's application submission and cannot run at other stages in the interview process watch the following optional video for an overview of auto reject, or follow the steps below how to set up an auto reject configuration to set up an auto reject condition navigate to jobs > jobs and select a job navigate to job postings , then click on a listing to access the posting tabs select the automation tab the tab contains job specific automation options including automatic application confirmation emails and auto reject click create a configuration , then configure the fields below the screenshow shows the draft auto reject configuration page this screenshot highlights 6 key areas of auto reject configuration setup conditions run in order if a candidate is rejected by one condition, future conditions are skipped if a rejection condition is empty, it is skipped the rejection condition is based on application questions select a question and configure the conditional behavior for example, if the rejection condition is 'application form's name contains a', 'aaron' would be rejected and 'bob' would not be the archive reason is added to the candidate profile when an application is auto rejected using the rejection condition configure the number of business days to delay the rejection email to candidates select the rejection email template to send to the candidate these must be preconfigured in email templates select the from address the rejection email is sent from you can click + create new auto reject rule to create additional auto reject rules ashby applies auto reject rules to applications in the order they are listed the screenshot shows the rejection configuration section with the create new auto reject rule option highlighted once configured and activated, auto reject evaluates all new applications auto reject does not currently support applying the rule to historical applications setting up a rejection condition when setting up your auto reject conditions, first click add field to match you can select a question on your application form and determine the answers that trigger the auto reject tool once you've selected your question, you see the following options for determining an answer that leads to automatic rejection this example is for a question with a multiple choice answer field the screenshot shows a condition being configured using the equals options on an application form field is empty/unassigned no answer has been added or selected select this if you want to automatically reject a candidate if they have not answered the question is not empty/unassigned any answer has been added in response to the application form selecting this automatically rejects any candidate who has answered the question equals select or add a value here if the candidate has responded with the exact same answer, they are rejected automatically depending on the field type, you may see additional options here is another example where the field type is one that can be typed into directly, rather than selecting a specific answer, as above the screenshot shows a rejection configuration being set up using the contains option contains the answer contains the text you add to the add text to match field beside the drop down menu if the applicant's answer contains this text, they are rejected automatically starts with ashby rejects the application if the answer starts with the text specified in the add text to match field ends with ashby rejects the application if the answer ends with the text specified in the add text to match field similar to ashby rejects the application if the answer is similar to the text in the add text to fuzzy match field for example, if localization is added to the add text to fuzzy match field and the applicant includes the word local in their application, this constitutes a fuzzy match auto reject operators while configuring your auto reject rules, you see the operators and , or , and not the screenshot shows rejection conditions being configured with the auto reject operators highlighted and this option adds an all are true condition to the rule, so you can set multiple conditions and, as long as all conditions are met, the candidate is rejected in this example, the candidate is rejected if they select no for both of the specified questions if they select yes for one of the two, they are not rejected automatically the screenshot shows rejection conditions with the all are true operator or this option adds an any can be true condition to the rule if any of the conditions listed are met, the candidate's application is rejected automatically in this example, if the candidate selects no for either question, their application is rejected automatically the screenshot shows rejection conditions with the any can be true operator not this option adds a the following is not true condition to the form candidates who do not meet the criteria specified in the rules are rejected automatically in this example, if the candidate does not select yes as their answer to the question, they are automatically rejected the screenshot shows rejection conditions with the the following is not true operator you can also add these operators within one another! if you are using the not operator and want to add multiple conditions the candidate needs to meet, select the and operator once you've set up your first condition to add another in this example, both questions need to be answered yes for the candidate to pass through to the application review stage if a candidate answers yes to one question and no to the other, they are rejected automatically the screenshot shows rejection conditions with the the following is not true and all are true operators how to edit an auto reject configuration when there is an active configuration and auto reject is enabled, you need to create a new draft condition to make edits the active condition continues to run until the draft condition is activated click view current configuration click create a new draft and configure the draft condition click activate the screenshot shows an auto reject configuration with the create a new draft option highlighted turning off auto reject on a job posting to deactivate an active configuration, switch off the auto reject enabled toggle in the automation tab of the selected job posting the screenshot shows auto reject applications with auto reject enabled on once disabled, the tag beside the auto reject application heading turns red and displays disabled the screenshot shows auto reject applications with auto reject enabled off search for candidates that have been auto rejected if you'd like to review rejected candidates, you can find all archived candidates within the candidate pipeline of your job in the archived view you can then add an advanced filter to display only auto rejected candidates the screenshot shows a job with the archived section of the timeline open to search for those candidates navigate to the archived candidates view in the candidate pipeline select the advanced filter option search for the auto rejected filter and set it to equal yes auto reject information on candidate profiles the screenshot shows the candidate's profile with the feed showing that the candidate was rejected by ashby bot this screenshot highlights two key auto reject activities on the candidate profile for delayed emails, you find a scheduled email activity under current activities you have the option to view the scheduled email, modify it, or delete it in the feed, you find a notification that the candidate was moved to the archived stage by ashby bot faq how do auto reject rules interact with application requests? if an application is submitted through an application request link, ashby does not check those applications against auto reject or application limit rules can i reject candidates who have applied multiple times? you can set up application limits if you are seeing candidates apply multiple times for the same role or department more on configuring these at application limits docid\ dtfh2i3hx ekqbvgww8fi can i configure auto reject rules for interview stages? no, auto reject rules can only be configured on the job posting and so will only be applied to applications at the point of submission via your job board i'm unable to select an archive reason when configuring auto reject why? organization admins have access to archive reasons by default users with elevated access roles do not automatically inherit this permission, so it needs to be granted separately under their additional user permissions more on this at additional user permissions docid\ mhy0txb4sxnqye9xkvn8e