Seat-based Pricing

this guide provides more information on seats and seat based pricing have additional questions not answered here? please feel free to reach out to mailto\ contracts\@ashbyhq com for further assistance please note not all ashby accounts are on seat based pricing our foundations plan, for companies of <100 employees, is priced based on their total workforce size, structured into 5 simple pricing tiers you can view the foundations plan pricing tiers https //www ashbyhq com/pricing while many ats providers choose to price their product(s) based on the total size of your organization, here at ashby we believe that seat based pricing more closely aligns to the range of needs at larger organizations we also believe that the transparency created in this model means you won’t be surprised by black box price hikes at renewal how you are billed for users you are billed for the users who have been provisioned a paid seat in your organization other user types are free paid seats elevated access users organizational admin users free limited access users agency users more information on these roles and their permissions can be found at docid\ i5jhibmkqhyobnnvrl8rk adding paid seats during your billing period if you pay monthly, we’ll charge for the number of paid seats you have provisioned at the start of each monthly billing period you will not be charged for increases in paid seats that take place during the billing period if you pay annually, and you’ve provisioned more paid seats than you’ve already paid for, we’ll calculate the prorated cost and send you an invoice or charge your card once per calendar quarter for any outstanding balance here’s an example in this example, let’s say you’ve purchased 20 ashby all in one paid seats at $795/user/year each one month into your annual subscription you’ve provisioned 5 additional paid seats, to bring your total to 25 to calculate the prorated cost for each new user, we divide the cost per user by the 365 days in the year, then multiply by the days remaining ($795 / 365 days) 335 days = $729 65 additional 5 paid seats $729 65 = $3,648 29 if you pay by credit card, this amount will be charged, or if you pay by invoice this amount will be invoiced at the end of the quarter faq who needs a paid seat? your ta team, including operations hiring managers with open roles to fill leadership or heads of departments for analytics how many paid seats do i need? there are many factors that influence this including company size, growth rate, and hiring practices your ashby account executive can help you scope your deployment do i need to talk to ashby sales or support to add seats? no we’ve designed the provisioning process to minimize friction when you need to add additional paid seats to keep hiring moving quickly billing takes place after the fact with the calculations noted above can i reassign paid seats? yes! by transitioning one elevated access user to limited access and promoting a different limited access user to elevated access you have reallocated permissions, without increasing the total number of paid seats this is common practice for occasionally active hiring managers if i reduce the quantity of paid seats i have provisioned will i be issued any credit? no, once you have purchase a paid seat, you have it available to use through to the end of your subscription term at your renewal you could reduce the quantity of paid seats why does ashby success have a user? will that count against my paid seats? no, the ashby success user will never count against any of the seats that you’ve purchased our support and customer success teams use it to access your account upon request when working with your team how do i provision a new user? more can be found on provisioning users at docid\ jgh sn34vmmt0v5cezha8