Running Candidate Fraud Detection Checks & Reviewing Fraud Signals
Candidate Fraud Detection helps you quickly spot and investigate applicants who may not be who they claim to be. Instead of reviewing every application from scratch, you can run fraud checks (automatically, individually, or in bulk) and use the resulting fraud signals to prioritize which candidates need closer manual review. This article explains how to run fraud checks, interpret the signals you see, and incorporate them into your day-to-day review workflow.
Prerequisites:
- Candidate Fraud Detection must be enabled for your instance by an Organizational Admin. See Candidate Fraud Detection Overview & Admin Settings for how-to steps.
Permissions & access
Candidate Fraud Detection is available on all Ashby plans, but not all user permissions levels can run checks and review signals. See the table below to understand who can.
Access Role | Can run fraud checks and mark fraud outcomes | Can view fraud signals |
|---|---|---|
Limited Access | ❌ | ❌ |
Agency Users | ❌ | ❌ |
Elevated Access - External Recruiter (not linked to an agency) | ❌ | ✅ |
Elevated Access - Analyst | ❌ | ✅ |
Elevated Access - Hiring Team Member | ❌ | ✅ |
Elevated Access - Hiring Manager | ✅ | ✅ |
Elevated Access - Admin | ✅ | ✅ |
Elevated Access - Admin Private | ✅ | ✅ |
Organization Admin | ✅ | ✅ |
Running Fraud Checks
Candidate Fraud Detection can run automatically on all or some new applications, depending on how your settings have been configured. For checks that run automatically, you'll jump directly to Reviewing Fraud Signals to start your review. However, you may also run ad-hoc fraud check on a single candidate or in bulk. This section explains how.
Candidate Fraud Detection on a single candidate
If you’d like to use the candidate fraud detection tool for a single candidate:
- Navigate to the candidate’s profile
- Click More
- Select Check for Fraud to perform a manual check
- The following window will ask you to confirm the AI credit cost. Click Run Fraud Check to confirm and continue.
Bulk fraud detection on multiple candidates
- Go to Candidates > Search to access the candidate list.
- Apply any filters to generate to list of candidates you'd like to review (e.g., stage, source).
- Select the candidates you want to check using the checkboxes on the left side, or mark the top checkbox to select all.
- Click the More menu.
- Choose Check for Fraud.
- In the Bulk Action popover, you'll be informed of AI credit consumption and the number of candidates selected. Click Start Check for Fraud... to begin the checks.
Once started, you can click Stop Action to halt the review.
- The following screen will indicate how many candidates were successfully checked. Click View Log to see a full list of checks performed.
A successful check does not mean there was no fraud.
- Add a filter for Fraud Status = Multiple Fraud Signals - Unreviewed to your candidate list to zero in on flagged candidates.
Reviewing Fraud Signals
Visit the Ashby Trust Center for a full breakdown of each fraud signal.
Reviewing fraud signals on a candidate profile
If a candidate has been flagged, a Fraud Signals Detected button will appear at the top of the candidate’s profile. Click this to view the signal categories and a breakdown of the analysis in the Fraud Signals History popover. This will contain all checks performed for this candidate (including any checks run for previous applications).
As you review each signal, you can hover over the signal title to get more information on what is being evaluated.
Any flagged signals will be listed above the signals checked so you can easily see what needs reviewing. Expand the signal alert to review findings.
Reviewing fraud signals during application review
When reviewing applications, any suspicious patterns will be flagged via a Fraud Signals Detected icon to the left of the application details.
If you have the AI Candidate Fraud Signal Summary enabled, the AI Summary will appear here, as shown in the above screenshot.
Click View Details to view a full list of the areas analyzed and the results.
Marking candidates as fraudulent, not fraudulent, or unsure
Once you’ve reviewed the data provided, you can use the respective buttons to mark the application as fraudulent, not fraudulent, or as unsure if you need a second opinion. These buttons appear both when review signals on a candidate profile as well as during application review.
- Mark Fraud: Flag this as a fraudulent application. A Fraud Signals - Marked Fraudulent label will appear on the candidate's profile. This triggers a modal that lets you archive the candidate with the Rejected by Organization: Fraudulent Candidate archive reason applied automatically. You can choose if you want to notify the candidate or not, following the normal archiving flow.
- Not Fraud: Mark the application as a false positive and confirm that it is not fraudulent. The candidate will have a Fraud Signals - Cleared label added to their profile.
- Unsure: Mark the application with a Fraud Signals - Needs Review label so it can be re-reviewed later.
If you need to change the fraud signals status on a candidate’s profile, you can click on the Fraud Signals label applied to the candidate’s profile to reopen the Fraud Signals History popover, then select the correct status.