---
title: Why is there no availability on my direct booking links?
slug: why-is-there-no-availability-on-my-direct-booking-links
docTags: J2WSXWo-nlBXkxleNEqBw,9nKTG1Px2G3Do6AIHKrcE,6ijuZ-dyTVpc_j6iNCVbs,8JMy-O_BHO6-U5vT95tS4,qAF2T-xLU5WuoYNt8cZJZ
createdAt: 2025-07-10T11:55:39.924Z
---

This guide will cover some common reasons as to why your availability isn’t showing up correctly when scheduling interviews via a direct booking link.

Sometimes direct booking links don’t reflect the availability you expect for scheduling interviews. Common reasons include:

- You have a busy event on your calendar at that time
- Your personal, team, or interview [Meeting Hours](docId\:UZCtzXVPfXqeftMihW-jo) exclude that timeframe
- You have a Pre and/or Post Meeting buffer  in place on the corresponding [scheduling interview activity](docId:0Z5jM_EQkvZQ_Oqc03Rer)
- Recruiting Blocks are enabled, but Ashby cannot find a matching block event for the interviewer or schedule.

:::hint{type="info" indent="1"}
If your organization is on the Enterprise plan or has purchased the [Advanced Scheduling Automation Add-On](docId\:ycRhY6O-0HUTvZYuUzmK1), check whether Recruiting Blocks are enabled for the interviewer or schedule. Direct booking only shows times inside matching Recruiting Block events. See [Recruiting Blocks: How They Work and How to Set Them Up](docId\:RBPEJNbmjr36BV9xbbs8q) for more information.
:::

In all of these cases, you can use the `Troubleshoot Availability` option to confirm the reason, and use the information to fix it. The troubleshooting tool will display all possible time slots with an exclamation mark or a check mark beside it.

- Exclamation mark: This time is not available for booking. You can click on the time slot to see why.
- Check mark: This time slot is available for booking.

::loom{url="https://www.loom.com/embed/c7e50d96c35c4d72ac87a3a58441660f"}

***