---
title: WhatsApp
slug: whatsapp
docTags: 
createdAt: 2026-09-08T17:05:12.743Z
---

The guides below cover setting up WhatsApp messaging within your Ashby account. You can configure WhatsApp to contact candidates, send direct booking and candidate availability links, and send interview reminders. 

:::hint{type="warning"}
WhatsApp messaging is available on Foundations, Legacy Plus, Plus, and Enterprise plans.
:::

- The [WhatsApp: Setup](docId\:XK2qn03Z4yvC95MsPmlNI) guide covers configuring WhatsApp and setup requirements and recommendations.
- The [WhatsApp: Candidate Consent](docId\:LcUHTmEbIsk6zetJHgC4T) guide covers how candidates opt in or out of WhatsApp messages on your job board, and how you record a consent status you confirmed outside of Ashby.
- [WhatsApp: Templates and Messaging](docId\:Mv6TvdHBwUweDi6D2QF8G) covers how to set up templates, send messages to candidates and view candidate responses.

:::hint{type="info"}
Each message sent via WhatsApp candidate texting uses credits that come from your candidate texting credit pool. Ashby does not use credits when a candidate responds.

For more on purchasing credits for WhatsApp messaging/candidate texting, check out [How do I purchase additional email lookups, AI credits or texting credits in-app?](docId\:eDqZ9Zv9vdCLJyzsXjDHE) 
:::