---
title: Personal Email Sharing
slug: personal-email-sharing
docTags: 3WbO33wgO__LVz29ecFkz,CO_LYlhg1MqWWPLOZkRc9
createdAt: 2026-09-21T12:13:21.078Z
---

This article explains how to share your email address with other Ashby users so they can send emails on your behalf, and how to request access to send emails as another user.

:::hint{type="info"}
To configure an organization-wide shared alias and default no-reply address for your organization, see [Shared Email Aliases](docId:-nmtAZoWNfsEYpi-9F3_V).
:::

# Permissions & access

Personal email sharing (via **Personal Settings > [Email Sharing](https://app.ashbyhq.com/settings/email-sharing)**) is available to all Ashby users who have permission to send emails to candidates. 

# Sharing your email address with other Ashby users

Ashby supports sharing your company email with other users to allow them to send emails on your behalf.

To share your email with another Ashby user:

1. Navigate to **Personal Settings > [Email Sharing](https://app.ashbyhq.com/settings/email-sharing)**.
2. Click `+ Add` in the **Can access your email address** section.
3. Search for and select the user you'd like to allow to send emails on your behalf.
4. Confirm the display or sender name used when emails are sent from your email address.

![Email Sharing settings showing options to add users who can send from your email address, customize the sender display name, and request access to other shared email addresses.](https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/6GsMx06uEB3t5RK7tNI1D_email-sharing-ashby-2026-09-21-at-100358-am.jpg)

# Requesting access to send emails as other Ashby users

:::hint{type="warning"}
The employee whose email is being shared must have the Ashby `Can Email/Schedule Candidate` permission. When an email is sent on behalf of another user, the candidate’s reply goes to the inbox of the user whose email address was used. See [Manage Access Roles](docId\:be1Gtv2R0jGx_Do5mdNR_) for more information on user permissions.
:::

To request access to another Ashby user's email: 

1. Navigate to **Personal Settings > [Email Sharing. ](https://app.ashbyhq.com/settings/email-sharing)**
2. Click the `+ Request` button, and select the employee you'd like to request access from using the dropdown menu.

![Email Sharing settings with the Request button highlighted for requesting access to send emails from another shared email address.](https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/OLZ8CgTZEKZLYoiLc8BNg_email-sharing-ashby-2026-09-21-at-100606-am.jpg)

The user receives an email notification informing them of the request. 

![Email notification from Ashby informing the recipient that Polly Lawson has requested permission to send emails from their email address, with a link to approve or reject the request in Email Sharing settings.](https://cdn.zappy.app/21daf8dfa50c26dd5f4e52b6de178cd5.png)

They can use the link in the email to navigate to **[Email Sharing](https://app.ashbyhq.com/settings/email-sharing)** in their personal settings to `Approve` or `Reject` the access request.

![Email Sharing settings showing a pending request from a user to send emails from the account, with options to approve or reject the request.](https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/jPYaXZJgnr0vSjS6vpWNh_email-sharing-ashby-2026-09-21-at-101149-am.jpg)

## Canceling email sharing requests

To cancel a request to use someone's email address, click the `Cancel request`button under the **Email addresses you can use** section.

![Email Sharing settings showing a pending request to use another user’s email address, with the Cancel request button highlighted.](https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/iXMuMvdjwcwmIFzvkJ41D_email-sharing-ashby-2026-09-21-at-101848-am.jpg)

## Removing email access

To remove access to your email, click the trash can icon to the right of the user tile.

![Email Sharing settings with arrows highlighting the trash icons used to remove a user’s access to your email address or revoke your access to another shared email address.](https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/7NLjONkyunJXM-D9gHd_G_email-sharing-ashby-2026-09-21-at-101618-am.jpg)

# Using aliases in Ashby

Once email sharing is configured, you see a `From` dropdown option to select an alternate email address when sending an email or sequence in Ashby. Use the dropdown to select the email address you'd like to send the email from.

![Email composer for candidate Elara Meadowlight with the From dropdown highlighted, allowing the sender to select which authorized email address to send from.](https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/RziGU12NaeW9tvJ1nljuP_elara-meadowlight-product-support-coordinator-pittsburgh-ashby-2026-09-21-at-102311-am.jpg)

:::hint{type="warning"}
No-reply or default shared email aliases cannot be used when sending sequences.
:::

# FAQs

### Will the user be notified if I accept or reject their request to send emails on my behalf?

Yes, the user receives an email notification informing them of the outcome.

### Can I change the display name listed for my shared email address?

Yes. If you've shared your email address with other users in Ashby, you can update the name displayed by navigating to **Personal Settings > [Email Sharing](https://app.ashbyhq.com/settings/email-sharing)**. Adjust the name in the **Display Name** field as needed. Ashby saves the change automatically.

![Email Sharing settings with the Display Name field highlighted, allowing you to customize the sender name shown on emails sent from your address.](https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/74bAskMUnQRBNQBJLX2BO_email-sharing-ashby-2026-09-21-at-102447-am.jpg)

### Can I send a campaign email from another user’s email address?

Yes. Request access through **Personal Settings > [Email Sharing](https://app.ashbyhq.com/settings/email-sharing)**. Click `+ Request`, select the employee in the Request access from employee dropdown, and wait for approval. Once approved, select that user’s address from the campaign email’s `From` dropdown.