Personal Email Sharing

this article explains how to share your email address with other ashby users so they can send emails on your behalf, and how to request access to send emails as another user to configure an organization wide shared alias and default no reply address for your organization, see shared email aliases docid nmtazownfseypi 9f3 v permissions & access personal email sharing (via personal settings > email sharing https //app ashbyhq com/settings/email sharing ) is available to all ashby users who have permission to send emails to candidates sharing your email address with other ashby users ashby supports sharing your company email with other users to allow them to send emails on your behalf to share your email with another ashby user navigate to personal settings > email sharing https //app ashbyhq com/settings/email sharing click + add in the can access your email address section search for and select the user you'd like to allow to send emails on your behalf confirm the display or sender name used when emails are sent from your email address email sharing settings showing options to add users who can send from your email address, customize the sender display name, and request access to other shared email addresses requesting access to send emails as other ashby users the employee whose email is being shared must have the ashby can email/schedule candidate permission when an email is sent on behalf of another user, the candidate’s reply goes to the inbox of the user whose email address was used see manage access roles docid\ be1gtv2r0jgx do5mdnr for more information on user permissions to request access to another ashby user's email navigate to personal settings > email sharing https //app ashbyhq com/settings/email sharing click the + request button, and select the employee you'd like to request access from using the dropdown menu email sharing settings with the request button highlighted for requesting access to send emails from another shared email address the user receives an email notification informing them of the request email notification from ashby informing the recipient that polly lawson has requested permission to send emails from their email address, with a link to approve or reject the request in email sharing settings they can use the link in the email to navigate to email sharing https //app ashbyhq com/settings/email sharing in their personal settings to approve or reject the access request email sharing settings showing a pending request from a user to send emails from the account, with options to approve or reject the request canceling email sharing requests to cancel a request to use someone's email address, click the cancel request button under the email addresses you can use section email sharing settings showing a pending request to use another user’s email address, with the cancel request button highlighted removing email access to remove access to your email, click the trash can icon to the right of the user tile email sharing settings with arrows highlighting the trash icons used to remove a user’s access to your email address or revoke your access to another shared email address using aliases in ashby once email sharing is configured, you see a from dropdown option to select an alternate email address when sending an email or sequence in ashby use the dropdown to select the email address you'd like to send the email from email composer for candidate elara meadowlight with the from dropdown highlighted, allowing the sender to select which authorized email address to send from no reply or default shared email aliases cannot be used when sending sequences faqs will the user be notified if i accept or reject their request to send emails on my behalf? yes, the user receives an email notification informing them of the outcome can i change the display name listed for my shared email address? yes if you've shared your email address with other users in ashby, you can update the name displayed by navigating to personal settings > email sharing https //app ashbyhq com/settings/email sharing adjust the name in the display name field as needed ashby saves the change automatically email sharing settings with the display name field highlighted, allowing you to customize the sender name shown on emails sent from your address