Notifications & Notification Settings

in this guide, we’ll cover how to configure the notifications you receive how do i choose when i receive notifications and the type of notifications i receive? you can amend your notification settings in personal settings > https //app ashbyhq com/settings/notifications the events you can receive notifications for will be listed here use the checkboxes to determine if you would like to receive notifications for an event or not you can receive notifications via email and via slack, if you have the slack integration in place more about the slack integration at docid\ w4wjftj8j0vkkxykl2vqo an example of an email notification an example of a slack notification o pen this dropdown to view a fill list of the events you can receive email or slack notifications for when feedback is submitted for a candidate when you are mentioned in interview feedback when you are mentioned in a note when someone replies to a note which you wrote when a new candidate note is created when a new candidate note is created when a candidate submits an application when a candidate is moved to a new interview stage when a candidate is hired when an external recruiter submits a new application when a candidate referral is submitted when feedback is submitted for a candidate when you are mentioned in interview feedback when the candidate submits a candidate experience survey when a candidate submits a questionnaire when an employee survey is requested when an employee survey is overdue when a candidate is hired when an application is submitted by an external recruiter when an e signature document is completed candidate review requested candidate review completed when a candidate i'm scheduling books a direct booking interview time when a candidate i'm scheduling cancels an interview booked via direct booking when a candidate i'm scheduling requests rescheduling an interview booked via direct booking when a candidate i'm scheduling submits calendar availability when a candidate i'm scheduling unsubmits calendar availability when an interviewer declines an invite for an interview when a candidate declines an invite for an interview when an interviewer declines an invite for an interview that i scheduled when a candidate declines an invite for an interview that i scheduled when an interviewer is automatically replaced after declining an interview invite when an interviewer's training role is automatically updated on an interview that i scheduled when an interviewer's training role is automatically updated on an interview that i scheduled when your interviewer training role is changed on an interview that you're participating in when you have a take home assignment to review (take home assignments created in ashby) when your review is no longer required for a take home assignment (for take home assignments created in ashby) when you are assigned a schedule request when a user is added to a queue when a take home assessment is ready for review when a take home assessment review is no longer needed when a candidate finishes an assessment (for assessments created with 3rd party assessment tools like hackerrank, etc ) when a candidate replies to an email you sent on behalf of another user when another employee requests access to your email address when another employee approves or rejects your email sharing request when a pending sequence task is due when a candidate replies to your text message when a candidate that the user is following replies to any text message when a candidate consents to receive text messages when a candidate does not consent to receive text messages when i am asked to approve or reject a candidate's offer when an approval request for a candidate offer is approved or rejected when i am asked to approve or reject a job approval when an approval request for a job is approved or rejected when i am asked to approve or reject an opening approval when an approval request for an opening is approved or rejected when a trainee needs approval to complete an interview pool stage i manage when an external workflow is completed you can also determine the digests you'll receive in the digests tab you can choose from the following a daily summary of all interview briefings for candidates you are scheduled to meet today a daily summary of all overdue tasks you can opt to include or exclude tasks create in notes and/or overdue follow up tasks in these digests which jobs or job considerations do i receive notifications for? you will receive notifications for the jobs and job considerations you are following or you are on the {{hiring team}} for what is a hiring team in ashby? hiring team roles are separate from permissions and access roles in ashby they serve to describe the person's relationship to the job or job consideration for reporting and notification purposes roles include hiring manager, recruiter, recruiting coordinator, and sourcer to view the hiring team for your job, head into your job via jobs > admin , then navigate to the settings section of your job for individual job considerations, you can view the hiring team in the activities & progress tab of the job consideration on the candidate’s profile how do i follow a job in ashby? if you’d like to follow a job, head to jobs > admin, then click on your chosen job click more once in the job’s pipeline, then follow this job you will now receive notifications for this job you can unfollow a job by heading back into the job and clicking more again you will see an unfollow this job option if you are on the hiring team for a job, then unfollowing the job will not stop notifications for this role how do i follow a candidate in ashby? when on the candidate’s profile, click more , then follow if you’d like to unfollow the candidate, click more again while viewing the candidate’s profile, then click unfollow interviewer notifications throughout the interview process, users listed as interviewers on an interview panel will receive the following when an interview is scheduled a calendar invite for the interview before the interview interview reminders (these are optional more on configuring these docid 0z5jm eqkvzq oqc03rer ) post interview feedback reminders (more on configuring these docid\ u87fcsbruh9pkclyl2qko ) additional notifications via alerts custom alerts can be configured on the legacy plus, plus and enterprise plans foundations legacy plus plus enterprise ❌ ✅ ✅ ✅ if you don’t see a notification option for an event you’d like to be notified for, you can opt to set up a custom list report and then create an alert for this report, so you can receive notifications on updates on this report via email or slack for a full guide on creating alerts, check out docid\ fckr kkhnmjz6vuu3krvw a library of existing alert template options can be found within reports > templates under the https //app ashbyhq com/reports/templates/alerts tab please note that alerts can only be configured for custom list reports faq can i amend another user’s notification settings? no, users can only amend their own notifications on the notifications page within personal settings a candidate submitted their availability and i didn’t get a notification why? this may be because another user is set as the meeting organizer and only meeting organizers will be notified when a candidate adds in their availability more on this at docid\ c1tlsdkvuj7s15oa8poql can i amend the content or customize notifications or daily briefings? no, currently the content of email and slack notifications is set and can’t be customized d o interviewers get notified if an interview is cancelled? interviewers will receive a notification if the interview is canceled, but they won’t be notified if the interview is updated (if calendar invites are sent when rescheduling, they will receive an updated calendar invite) if the candidate reschedules via a direct booking link, the interviewer will receive an updated invite for the interview those following a candidate or a job can receive notifications when a candidate declines a calendar invite or reschedules the interview by ensuring they have the when a candidate declines an invite for an interview notification option checked in notifications within their personal settings what types of notifications can an approval reviewer receive? email and slack they will also see an approval task on their home page when logging in to amend approval notification settings, users can navigate to https //app ashbyhq com/settings/notifications within their personal settings and use the checkboxes to determine their notification preferences do confidential jobs trigger notifications? if a user has access to the confidential job and follows it or is on the hiring team for the role, then they will receive notifications the notifications they receive will be based on their notification settings in personal settings do referrers get notifications on candidates they have referred? if the user is a member of the hiring team or following the job, they will receive notifications on their referred candidate, along with notifications on other candidates considered for the same role if they aren’t on the hiring team or following the job, they will not receive notifications if you’d like to send users notifications for candidates they’ve referred, consider building an alert for this more on this at docid\ fckr kkhnmjz6vuu3krvw c an i switch off interviewer feedback reminders completely for a specific user? no, interview feedback reminders are sent if interview feedback is set as required on the interview (more on this docid\ hlojgxrvp xkuw1ammkur ) this setting is interview specific and can’t be amended per user if your feedback is no longer required for an interview, you can click the three dots to the right of the task within tasks on your home page, then click resolve without feedback to stop overdue feedback email notifications you will still be able to access the interview details and the feedback form via the past interviews link within the interviews section of your home page can i set slack or email notifications to go out when an offer is signed? this currently isn't possible email notifications will be sent out to the user who initiated the e signature offer request and notifications will be sent out to those signing the offer the user that initiated the e signature offer request will receive notifications when signatories view and sign their offer letter, as well as when all parties have signed the offer letter each signatory will get a notification after signing the offer letter, providing them with their signed copy if you’ve set a signing order for the e signature request, the signer(s) waiting for the other party to sign first will get a heads up that an e signature request is heading their way but not yet ready for their signature