Interviewer Training

interviewer training is designed to streamline the process of training and qualifying interviewers within your organization interviewer training is a part of the advanced scheduling add on this add on is included in the enterprise plan and can be purchased as an add on for those on the plus plan please reach out to your sales executive if you want to utilize this feature this add on cannot be purchased by customers on the foundations or legacy plus plans overview interviewer training offers a comprehensive solution for training and managing interviewers directly in ashby it ensures that interviewers are well prepared and integrates seamlessly into the interview scheduling process why should you use interviewer training? as your organization grows, managing your interviewer pool will become increasingly complex having an efficient system for keeping track of who is qualified to conduct a given interview will help your talent team remain efficient over time interviewer training supports centralized management easily manage and view all your interviewer pools, qualified members, and trainees from a single dashboard structured training set up structured training plans with stages to ensure interviewers are adequately prepared flexible scheduling specify the inclusion of trainees in interview schedules, allowing them to learn from fully qualified members automated progress tracking automatically move trainees to the next step in their training after completing an interview, with optional approval stages key terminology before diving in, here is some terminology and the related definitions term definition interviewer pools formerly known as interviewer tags, a pool is a group of ashby users that can filtered for in an interviewer slot interviewer training an add on feature within interviewer pools, a series of one or more qualifying stages that trainees progress through by participating in interviews interviewer role the designation assigned to a trainee when they are scheduled for an interview based on their training stage current options are shadow and reverse shadow these appear as small icons next to the interviewer’s name on the candidate profile qualified member a user within a pool that is already trained trainee a user within a pool that isn’t fully trained yet setting up interviewer training accessing interviewer pools navigate to https //app ashbyhq com/admin/interview/interviewer tags in admin to view all existing pools (formerly known as interviewer tags), qualified members, and trainees add qualified members a qualified member is a person that is already trained qualified member pools work the same as the original interviewer tags functionality — you’ll be able to select a pool when configuring interviewers on a schedule interview activity to add a qualified member, click +add interviewer then select the user add trainees a trainee is a person that needs to be trained to add trainees, you’ll need to toggle requires training on the settings tab once enabled you can return to the interviewers tab to add trainees, or configure training stages to add a trainee, click +add trainee then select the user configuring training stages you have the option to configure as many training stages as you like at each stage, you have the option to set it to a shadow or a reverse shadow configuration options include defining the interviewer role setting the number of interviews required in the stage determining if your require approval before proceeding? at each stage when selected, you have the option to set which users are notified to complete the approval adding stages you also have the option to archive stages default training stagesfully configured training stages using interviewer training specifying trainees in interview plans once you’ve started using the interviewer training feature, the interviewer panel configuration options will be updated when you add an interview slot you’ll have options to fill the slot with specific employees or employees from a pool when selecting specific employees, add them from the dropdown to the right click + add interviewer slot to add a qualified interviewer use the dropdown to select employees from a specific pool click + add interviewer slot trainee to add a trainee slot this defaults to trainees to save time note you are not required to include a qualified member on an interview with a trainee an interviewer slot that hasn’t been configuredan interviewer slot that has been configured scheduling interviews with trainees when moving a candidate to a stage with an interview, the schedule interview activity will show both interviewer slots and trainee slots, as preset from the template select interviewers and trainees from the specified pools trainees will be labeled with their current training stage, e g , "reverse shadow " viewing scheduled interviews once scheduled, trainees will have a tag indicating their training stage on the candidate profile interview participants can view their roles (e g , reverse shadow) on the home page and within the interview briefing this role is visible wherever relevant post interview progression after an interview is completed, trainees automatically progress to the next training stage please note that the interview will be credited as complete at the time the interview ends, rather than once feedback has been added by the trainee, or the feedback has been skipped if a stage requires approval, it will pause for approval once all requirements are met once a trainee completes all stages they’ll move into your qualified members pool faq what permission level does a user need to approve stage completion? the approver must be an organization admin c an i pause an interviewer’s membership in a pool or stop them from being scheduled for all interviews? you can, yes! you can either pause an interviewer within a specific pool (so they can’t be booked for interviews where that pool is assigned) or globally (so they aren’t automatically scheduled for any interviews) pausing an interviewer from within a pool to pause an interviewer’s membership in a pool, head to admin>interviewing & scheduling> https //app ashbyhq com/admin/interview/interviewer tags and click on the pool in question click actions next to the interviewer in question, then click pause membership when an interviewer is paused, a paused tag will show beside their name in the pool you can also unpause the interviewer at any time by clicking on them from within the interviewer pool again, and selecting resume membership c an interviewers be notified when they’re enrolled in training and when they graduate? yes! you can set these up on a global level or for individual interview pools to set notifications up on a global level, head to admin > interviews & scheduling > interviewer pools, and click on the settings tab from here, you can use the toggles to determine whether interviewers receive a notification when they’re enrolled and/or when they graduate once you toggle on the appropriate options, you’ll have the option of using the built in email templates, or select your own you’ll also have the option to preview the email for an individual interviewer pool you can click on the notifications tab within the pool to toggle on the options to send email notifications when interviewers are enrolled and/or when they graduate once you toggle on the appropriate options, you’ll have the option of using the built in email templates, or select your own you’ll also have the option to preview the email