How do I change my company name in Ashby?

if you’re rebranding or are making changes that would require you to amend your company name in ashby, this guide will cover the key areas to make adjustments, along with any caveats to be aware of when making the switch if you have further questions on changing your company name, don’t hesitate to reach out to your csm or the startup success team domain changes if you are changing domains, please reach out to your csm or mailto\ onboarding\@ashbyhq com for assistance once your team are actively using email addresses with the new domain, we can update the domain linked to your account to ensure your users can still send emails and schedule via ashby if your previous domain has become a secondary domain, do mention this when you reach out and we can ensure this secondary domain is added organization name you can adjust your company name on the https //app ashbyhq com/admin/organizational settings/theme within admin amend the value in the organization name field to change the company name on the account job board slug you can also change the slug for your job board on the https //app ashbyhq com/admin/organizational settings/theme page in admin this will change the part of your ashby job board url that points to your company’s job board, so please note that updating this will have an impact on some job board integrations like linkedin the links in linkedin postings will update in 24 hours if you’ve generated links to add to third party job boards that we don’t integrate with, these will need to be updated with your new url job board logos to ensure your new branding is reflected on your job board, you can upload any new logos in the logos section of the https //app ashbyhq com/admin/organizational settings/theme page square the square logo is used on mobile ashby pages we recommend using a square png, jpg, or svg file of at least 48 x 48 pixels wordmark the wordmark logo is used on desktop screens if your wordmark appears small on ashby, please reduce the border/margin we recommend using a horizontal rectangular png, jpg, or svg file at least 160 pixels high social media the social media logo is used when you post jobs on social media sites like twitter and linkedin if you don't include a social media image, your square logo will be used instead we recommend using a png, jpg, or svg file at least 1000 pixels wide and a ratio of width to height of about 1 7 to 1 (1000 pixels wide by 588 pixels high) job postings messaging when changing your company name, be sure to check the fields in the messaging section of the theme (job board) page to update any descriptions or messages as needed 1\) after candidate submits application the message that candidates see after applying for a job on your job board 2\) no reply address display name the sender name that will show when sending emails via ashby’s no reply email address 3\) top description this is an optional description that will show above your job filters and listed jobs on your job board 4\) bottom description this is an optional description that will show below your jobs on your job board 5\) job post description opening any information added here will be shown above each job posting’s description 6\) job post description closing any information added here will be shown underneath the job posting description individual postings if the core descriptions in each of your job postings mention your previous company name, be sure to amend each posting to reflect your new one you can amend individual job postings within each job head to https //app ashbyhq com/jobs/all , then click on the job you’d like to update from here, head to job postings and select the job posting you’d like to update email templates and interview invites we’d recommend using the company name substitution token in your email templates and calendar invites this token will pull your company name from the organization name field on the theme https //app ashbyhq com/admin/organizational settings/theme page when making a company name change, be sure to check your email templates and calendar invite templates to ensure the company name wasn’t added directly into any of them and update it if needed email templates to check and update your email templates, head to https //app ashbyhq com/admin/organizational settings/email templates you can then click on each email template to view and edit the content interview calendar invites scheduling defaults you can adjust the default calendar invites sent out in your {{scheduling defaults}} at https //app ashbyhq com/admin/interview/scheduling defaults/communication both the content of the interview calendar invite for candidates and invite for interviewers can be adjusted here individual interview activities if you have some custom content in your candidate and interview calendar invites for certain schedule interview activities, you can adjust this content within the schedule interview activity (on the communications tab) offer letter and e signature document templates offer letter templates if you have updated offer letter templates, you can add these on the https //app ashbyhq com/admin/organizational settings/offers/offer letter templates/5201ebaf 9f80 4354 a2ea 9d8a0cde1537 tab within admin>offers you can either opt to upload new templates via the + new button, or update existing templates by selecting the existing offer letter template and clicking browse files to upload select the new template, then click open to add the new template e signature document templates please note that non offer e signature documents can be configured on the legacy plus, plus and enterprise plans foundations legacy plus plus enterprise ❌ ✅ ✅ ✅ you can add new e signature document templates or update existing ones in admin>integrations>e signature documents navigate to the https //app ashbyhq com/admin/organizational settings/esignature documents/templates tab and either click + new to upload a new document, or select an existing document and click browse files to upload to replace the current template with a new one sequences you can check your sequence templates for any hard coded mentions of your company by heading to https //app ashbyhq com/sourcing/sequence templates click on the sequence you’d like to review and then edit template to view each stage of your sequence surveys if your company name is mentioned in any of your survey questions, head to https //app ashbyhq com/admin/organizational settings/surveys/diversity surveys use the tabs to navigate between custom diversity surveys, candidate experience surveys and questionnaires to select and adjust each survey as needed please note that the company name listed on the eeoc form will change automatically when the organization name is updated on the https //app ashbyhq com/admin/organizational settings/theme page application form questions if your company name is included in any of your application form questions, you can adjust these in https //app ashbyhq com/admin/organizational settings/application forms if they are shared application forms more on shared forms at docid\ ujnxokxgs1 rq1udzxxta if you do not see the application form you’d like to amend there, the application form may have been set up directly when configuring the job posting as such, the application form questions would need to be changed directly on the form in the job posting