--- title: Global Application Questions & Global Auto-Reject Rules slug: global-application-questions-and-global-auto-reject-rules docTags: 0s-S8Ttf6TeSV-maF-z6a createdAt: 2025-07-10T11:57:32.687Z --- This feature allows you to create global application questions that are displayed below your application form on the job postings that meet the criteria you set. You can also set auto-reject rules that automatically archive candidates based on their answers to your global application questions. This gives you the option to configure application questions and auto-reject rules across many job postings, so any company-wide or department-specific questions can be linked to job postings quickly. # Permissions & access Global application questions and auto-reject rules can only be configured on the Enterprise plan: | Foundations | Legacy Plus | Plus | Enterprise | | ----------- | ----------- | ---- | ---------- | | ❌ | ❌ | ❌ | ✅ | # Overview This video provides a walkthrough of global application questions and auto-reject rules. Watching is optional. Follow the steps below to get started. ::loom{url="https://www.loom.com/embed/051e16a3e8184b888fdf6df6f7d9b470"} # Configuring global application questions To configure global application questions: 1. Navigate to **Admin > Jobs & Applications >** [Global Application Questions](https://app.ashbyhq.com/admin/organizational-settings/global-application-questions/questions). 2. Click `+ New` to add a question. You then select a question field type. You can pick from the following: ::Image[]{src="https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/3kbrbFndTjBUnR2ANblF9_global-application-questions-ashby-2026-09-25-at-103108-am.jpg" size="100" isUploading="false" width="2982" height="850" darkWidth="2982" darkHeight="850" alt="Screenshot of the Global Application Questions page with the New button highlighted." showCaption="false" indent="1"} :::Paragraph{listStyleType="disc" indent="2"} **Short Answer**: single line of unformatted text. LinkedIn URL responses are auto-populated on the candidate's profile. ::: :::Paragraph{listStyleType="disc" indent="2"} **Long Unformatted Answer**: multiple lines of unformatted text ::: :::Paragraph{listStyleType="disc" indent="2"} **Phone**: only domestic or international phone numbers ::: :::Paragraph{listStyleType="disc" indent="2"} **Email**: only valid email addresses ::: :::Paragraph{listStyleType="disc" indent="2"} **Multiple Choice**: select a single option ::: :::Paragraph{listStyleType="disc" indent="2"} **Checkboxes**: select multiple options ::: :::Paragraph{listStyleType="disc" indent="2"} **Date**: only dates that can be selected via a date picker ::: :::Paragraph{listStyleType="disc" indent="2"} **Yes/No**: yes, no, or, if not required, no answer ::: :::Paragraph{listStyleType="disc" indent="2"} **Number**: only allows whole numbers (e.g. 1) or decimals (e.g. 1.5) ::: :::Paragraph{listStyleType="disc" indent="2"} **File**: upload a single file ::: :::Paragraph{listStyleType="disc" indent="2"} **Other location**: input a location ::: :::Paragraph{listStyleType="disc" indent="2"} **URL**: a clickable link to any website ::: :::Paragraph{listStyleType="disc" indent="2"} **Education History: **Consisting of school name, degree, major, start date, and end date. ::: 3. Add in your question. Check the `Required` checkbox if this field should always be completed. ## Form field connectors (optional) You can configure your question to connect to another candidate field in Ashby. The answer provided to the question fills the connected field on the candidate profile automatically. To use form field connectors with your global application question: 1. Click the link icon in the bottom right corner of your question. ::Image[]{src="https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/thjsrpcVioA4UEYhqOznP_global-application-questions-ashby-2026-09-25-at-93549-am.jpg" size="100" alt="Screenshot showing the link icon in the bottom right corner of a global application question used to connect it to a candidate field" isUploading="false" width="1056" height="708" darkWidth="1056" darkHeight="708" showCaption="false" indent="1"} 2. On the following pop-up, either select the existing candidate field you would like to connect the question to, or opt to create a new candidate custom field directly in the wizard. ::Image[]{src="https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/XVrt17Lm-MwCthOXbljSc_global-application-questions-ashby-2026-09-25-at-94054-am.jpg" size="100" alt="Screenshot of the pop-up for selecting or creating a candidate field to connect to a global application question" isUploading="false" width="1116" height="1076" darkWidth="1116" darkHeight="1076" showCaption="false" indent="1"} :::hint{type="info" indent="1"} If this is a new question with no existing responses, you don't need to take any further action. You see the connected field listed within the question setup. ::Image[]{src="https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/Md0XRIT_ZkZuEuJqxYeFE_global-application-questions-ashby-2026-09-25-at-94308-am.jpg" size="80" alt="Screenshot showing the connected candidate field listed within the question setup after successfully linking a global application question" isUploading="false" width="930" height="342" darkWidth="930" darkHeight="342" showCaption="false" indent="1"} ::: If the global application question has existing responses, you can opt to backfill those responses into the candidate custom field in the **Backfill Custom Field** section, underneath the **Scope** section. ![Screenshot of the Backfill Custom Field section showing the Backfill X Answers option](https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/M-9UV2ZKQ992pms4VAU1b_global-application-questions-ashby-2026-09-25-at-95902-am.jpg) 1. Click `Backfill X Answers` to start the backfilling process. 2. Click `Overwrite` on the following pop-up to confirm. If the question is multiple choice, the choices need to be mapped during the backfill process. To do this: 1. Click `Map Previous Answers` in the **Backfill Custom Field** section. ::Image[]{src="https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/3RsR3-xcTAdPbgEqtb88O_global-application-questions-ashby-2026-09-25-at-102357-am.jpg" size="100" alt="Screenshot showing the Map Previous Answers option in the Backfill Custom Field section" isUploading="false" width="956" height="294" darkWidth="956" darkHeight="294" showCaption="false" indent="1"} 2. If you have a question with set choices, set how those choices should map to the new field when backfilling. ::Image[]{src="https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/AAdSIvBmI7vffiGDcC2zS_global-application-questions-ashby-2026-09-25-at-102430-am.jpg" size="100" alt="Screenshot of the choice mapping interface used when backfilling a multiple-choice global application question to a new field" isUploading="false" width="1102" height="872" darkWidth="1102" darkHeight="872" showCaption="false" indent="1"} 3. Click `Overwrite` to confirm and start the backfill. :::hint{type="info"} You can navigate away from the page while the backfill is processing. You can return to the panel to view the progress. ![Screenshot showing the backfill progress indicator in the configuration panel](https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/olPuykRUoTK1sLx-dm95d_global-application-questions-ashby-2026-09-25-at-100540-am.jpg) ::: ## Question settings & scopes On the **Create Application Form Question** menu, you can add your question and determine whether it is required or not. You can then set your scope, so your application form question is only included on the job postings that meet your criteria. Click `+ Add Field to Match` to add your requirements. For example, you can opt to only display your created question for jobs in a specific department. :::hint{type="info"} If you'd like the question to be displayed on all postings, leave the **Scope** section blank. ::: Once you determine your criteria in the **Scope** section, you can then choose the job boards the posting should show on using the `Select job boards` drop-down. Click `Create` to add your question to the **Active Questions** list. ![Screenshot of the scope settings and job board selection options in the Create Application Form Question menu](https://cdn.zappy.app/ab615cb89daf6096d78084f6e50b443c.png) ## Editing or archiving a global application question If you need to make any amendments or archive a question, click on the question within the **Active Questions** list, then click `Edit` to make changes, or `Archive` to remove the question from all postings going forward. ![Screenshot showing the Edit and Archive options for a global application question](https://cdn.zappy.app/496ccbde8566d2ee1f142002e4ef5b3e.png) ### Switching out the form field the global application question is connected to You can switch out the form field your question is connected to by doing the following: 1. Ensure the global application question is open in `Edit` mode. 2. Click on the link icon on the question and select the new candidate field the global application question should map to. ::Image[]{src="https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/Kk6lXef2ZOf51__UlhRIQ_preferred-working-location.jpg" size="80" isUploading="false" width="1038" height="768" darkWidth="1038" darkHeight="768" alt="The screenshot shows a global application question in Edit mode with the link option showing an existing connection highlighted." showCaption="false"} When switching the form field, you also have the option to backfill answers to the new field. Click `Backfill X Answers` to start the backfilling process, or `Map Previous Answers` if the question is multiple-choice. ## Re-ordering global application questions The global application questions you configure appear beneath the job posting's application form and above any diversity or Equal Employment Opportunity Commission (EEOC) surveys. If more than one question meets the criteria in your scope, the questions are shown in the order they are listed in the **Active Questions** list. To change the order in which your global application questions are shown, click and drag them into your desired order using the sliders to the left of each question. ![Screenshot showing the drag-and-drop sliders used to re-order global application questions in the Active Questions list](https://cdn.zappy.app/835d0252f3bf1132cf319ca3d667673d.png) # Configuring auto-reject rules for global application questions :::hint{type="info"} For more on configuring rejection conditions, including more information on operators, see [Auto-Reject Applications](docId\:pDGw-WRUBWyFNzHKa9ota). ::: To create an auto-reject rule for a global application question: 1. Click the `Auto-RejectRules` tab, then click `+ New`. ::Image[]{src="https://cdn.zappy.app/c900a0f13d86c1ebd11254029682f927.png" size="100" alt="Screenshot of the auto-reject rule configuration panel showing the title field and Add Field to Match option" isUploading="false" width="1277" height="410" darkWidth="1277" darkHeight="410" showCaption="false" indent="1"} 2. Give your auto-reject rule a title, then click `Submit`. 3. Click `+ Add Field to Match` to determine your rejection conditions. The fields available are from your global application questions. ::Image[]{src="https://cdn.zappy.app/6d91ff9802e629fd6333d7ba18960d57.png" size="80" alt="Screenshot of the Archive Reason and Rejection Email Template settings in the auto-reject rule configuration" isUploading="false" width="637" height="445" darkWidth="637" darkHeight="445" showCaption="false" indent="1"} 4. Once you determine the conditions that need to be met for the candidate to be rejected, use the `Archive Reason` drop-down to confirm the archive reason that is applied when they are rejected. 5. Use the `Rejection Email Template` drop-down to select the email template used to send a rejection email. Once you select a template, set the delay for the rejection email (in days) and the sender address. ::Image[]{src="https://cdn.zappy.app/939f6a0b0be4e48d0ac1b3ef79c06190.png" size="100" alt="Screenshot of the Activate button used to finalize and publish an auto-reject rule configuration" isUploading="false" width="563" height="188" darkWidth="563" darkHeight="188" showCaption="false" indent="1"} 6. Click `Activate` to finalize your configuration. Your auto-reject rules are then live and applied to candidates who meet your set criteria going forward. ## Editing & archiving an auto-reject rule Click on an auto-reject rule within the **Rules** list to pull up the rule configuration. Click `Edit` to create a new draft configuration. Remember to activate the draft to ensure your changes are applied on future applications. Click `Archive` to archive the auto-reject rule. It is not applied to future applications. ::Image[]{src="https://cdn.zappy.app/81949835a7298cef2606865b9c70559c.png" size="100" alt="Screenshot showing the rule configuration panel with Edit and Archive options for an auto-reject rule" isUploading="false" width="594" height="124" darkWidth="594" darkHeight="124" showCaption="false" indent="1"} # FAQ ### Can I restore an archived global application question or auto-reject rule? No, once a global application question or auto-reject rule for a global application question has been archived, this cannot be undone.