Checkr

this guide will walk you through integrating your checkr account with ashby, allowing you to use checkr background checks as assessments in your interview plans prerequisites the following items are required to initiate ashby / checkr integration please ensure you have the following before proceeding access to ashby, with admin rights for checkr customers that are simply connecting ashby to their existing checkr account, segmentation is required to utilize this integration to ensure your account is set up to be compatible, https //help checkr com/hc/en us/requests/new to contact checkr support if you already have a checkr account, you need to ensure that the account hierarchy feature is enabled log into the checkr dashboard and navigate to the account settings if the account hierarchy tab is visible it means that the account hierarchy feature is enabled if the tab is not visible, then you should reach out to your checkr support representative to get it enabled add checkr to ashby first, enable checkr from within ashby you must have admin access to both checkr and ashby to complete this process create a checkr account if your company does not yet have a checkr account, one must be created before integration with ashby to create an account for use with ashby log into your ashby account and navigate to admin in the top nav bar locate integrations > integrations on the left menu in the integrations marketplace, locate and open the checkr tile click connect to checkr enter your name and company contact information, and click continue existing checkr customers can click "sign in" under the two option squares enter payment information invoices for background checks will come directly from checkr, and not from ashby (payment information may be edited on the checkr dashboard after the account has been created ) provide the requested credentialing information this information is required by law to ensure that only legitimate companies, with legitimate business needs, can run background checks note select purpose pre employment to use checkr to run background checks for hiring/employment purposes click continue to submit your information to checkr for review once the credentialing process is complete, checkr will notify both ashby and you, and you may begin ordering background checks through the ashby platform credentialing typically takes 1 2 business days if checkr needs additional information, they will reach out to you directly by email who can initiate checkr background checks in ashby? any ashby user with permission to edit the candidate is able to initiate the checkr assessment in ashby the ashby user does not need to have a checkr account to do this they'll only need the permission in ashby order background checks once your ashby and checkr accounts are connected, return to a candidate’s page, and click + new activity in the window that opens, select options for the check, and click start the assessment once the background check has been ordered, the status of the report will be listed in the ashby candidate dashboard once complete, click on it to open the report in the checkr dashboard, and review details (for more information on reports and report statuses, see https //help checkr com/hc/en us/articles/216553188 how do i interpret a background report in the checkr help center ) most background checks will be completed within 24 hours, but the time to complete can range from a few minutes to a few weeks, depending on the type of check ordered, the geographic location of the candidate, and/or county courthouse operations use the checkr dashboard while the ashby integration allows users to order background checks and view their status, the following features are available only within checkr https //help checkr com/hc/en us/articles/217084017 how do i request a background check full https //help checkr com/hc/en us/articles/216553188 how do i interpret a background report https //help checkr com/hc/en us/articles/216873808 the adverse action process deciding not to move forward with an applicant initiation and processing tools checkr settings https //help checkr com/hc/en us/articles/216687928 how do i invite or delete users in my account https //help checkr com/hc/en us/articles/216561198 set up payment information https //help checkr com/hc/en us/articles/217184708 how do i manage my email notification preferences to see a quick overview of the checkr dashboard, head over to https //help checkr com/hc/en us/articles/360000020208 getting started with checkr here’s checkr’s https //help checkr com/hc/en us/articles/4421183201559 ashby checkr integration user guide on the ashby <> checkr integration