Candidate Texting Onboarding

this guide covers how to get ready to use candidate texting see docid\ eqo rlp7jpwh3ykaonv84 for information on how to use the feature texting currently requires setup support, please contact your csm or support to enable it for your account candidate texting onboarding overview before your team can use candidate texting, we must complete a2p 10dlc registration this process can take a few days to complete ensure the information you provide is accurate and up to date to streamline onboarding onboarding to do list please complete these steps to ensure the process is completed successfully work with your legal team to ensure your company’s privacy policy contains compliant language relevant to texting (please note, ashby can not provide legal advice) input your privacy policy and notification email at https //app ashbyhq com/admin/organizational settings/candidate texting submit the registration form in ashby wait 2 3 days for approval use docid\ eqo rlp7jpwh3ykaonv84 to get set up and started with the feature 🎉 what is the registration process? this process is facilitated through an in app form in ashby you are not required to register through the campaign registry directly brand registration the first step involves registering your brand with the campaign registry (tcr) and providing details about your company, such as the legal business name, industry, and ein campaign registration after brand approval, ashby must register your messaging campaign this includes specifying the use case (e g , customer care, marketing), message volume, and sample messages selecting a phone number once your campaign is registered, you will select a phone number from the ashby platform to send your messages team access setup finally, you'll configure which team members have access to send messages, ensuring control and compliance faq what is a2p 10dlc? a2p 10dlc (application to person ten digit long code) is a new standard for sending business related sms and mms messages to mobile devices in the united states this system is designed to provide higher message deliverability, increased throughput, and better compliance with regulatory requirements compared to traditional long codes what is the difference between a2p 10dlc and short codes? a2p 10dlc allows businesses to use standard 10 digit local phone numbers for high volume messaging, whereas short codes are 5 6 digit numbers designed for mass texting with even higher throughput how long does the registration process take? brand registration typically takes a few business days, depending on the completeness and accuracy of the information provided campaign registration takes a couple of weeks how can i ensure my texting campaigns comply with regulations? always obtain explicit consent before sending messages, provide clear opt out instructions, and adhere to the principles outlined by the can spam act and ctia guidelines who needs to complete the 10dlc process? anyone who will be texting candidates with united states phone numbers we’ve already completed this process with our legacy texting platform do we have to do it again? you’ll need to complete a2p 10dlc registration any time you sign up for a new texting service what does regions of operation refer to within the registration form? this refers to where the business operates what does the authorized representative section of the form refer to? this is the person twilio should contact to verify the form details typically this is the user completing the registration form