AI Notetaker

ashby’s native ai notetaker frees up hiring teams to focus on evaluating candidates by automatically capturing detailed, structured notes during interviews this speeds up your time to feedback and gives rich candidate context to help your team align quickly and make faster, more confident hiring decisions you can opt in to use ai features in the opt in features section of admin a free trial option is available for the ai notetaker this free trial is available across the foundations, plus, enterprise and legacy plus plans for more on this, check out docid\ vmt6gjvlhbhuuy e 8my the ai notetaker can only be used for interviews scheduled via ashby overview what features are included with the ai notetaker add on? automatically record and transcribe your meetings (interviews and debriefs) generated interview summary notes and insights ai assistance for drafting feedback submissions interview specific ai chat assistant granular candidate consent, opt out, data retention options connects meeting data with emails, feedback, notes and more enabling and ai notetaker setup enabling the ai notetaker opt in to using the ai notetaker to enable the ai notetaker in your ashby account navigate to admin > organization setup > opt in features if you’ve yet to opt in to ai features using the enable ai features option, you will need to opt in to then enable the ai notetaker tool toggle on the ai notetaker option when you toggle on the ai notetaker option, this will open up the setup wizard initially, the wizard will ask who the ai notetaker should be enabled for here you can choose between the following options enable for all interviewers everyone in your organization will be able to record interviews once you enable the tool select individual interviewers specify the users who should have the ai notetaker enabled for them before enabling the tool if you click this, you will then see a list of users in your ashby account and determine who should have access once you've determined your preferred settings, click enable to confirm default setting for interviewers you can adjust your default ai notetaker settings for interviewers across your organization by heading to admin > interviews & scheduling > ai notetaker use the default ai notetaker setting for interviewers dropdown to determine whether the ai notetaker will be off or on for interviewers by default (this will automatically apply to any new users added to your organization) select disabled by default for the ai notetaker to be off for all interviewers unless enabled for specific users in the table below (or in their profile in admin > employees) select enabled for all interviewers by default for the ai notetaker to be on for all interviewers unless disabled for specific users in the grid below (or in their profile in admin > employees) depending on your default setting, you can use the enable for all interviewers or disable for all interviewers button on the grid showing each user and their ai notetaker access setting if you'd like to remove any individual settings that override the organization's default and ensure everyone has the default setting applied if you opt to switch the option selected in the default ai notetaker setting for interviewers setting, then you will also have the option to revert any individual overrides to the new default enabling or disabling the ai notetaker for specific users via the employee's page along with the grid underneath your ai notetaker default settings, you can individually override each user's ai notetaker settings from within their user profile to enable the ai notetaker on a user’s profile navigate to admin > organization setup > employees select the user in question and navigate to the interviewer info tab switch on the enable ai notetaker? option if one interviewer on a panel has the ai notetaker enabled and the ai notetaker is enabled on the interview or meeting activity at the point of scheduling, then the entire panel will be recorded if you have a panel of four different interviews but one interviewer in one interview event has the ai notetaker enabled, all events will be recorded we’re looking to add more granular controls in the future interview locations and the ai notetaker the ai notetaker supports zoom, google meet, and microsoft teams each platform will provide slightly different experiences interviews with the phone call or custom locations will not be recorded ai notetaker does not currently support ms teams on gcc high or zoom gov when scheduling an interview, the ai notetaker will generally be scheduled to join meetings up to a minute prior to the scheduled started time to ensure it is available at the beginning and to prevent any delays in starting your meeting it will appear in it’s own cell within your meeting zoom ai notetaker will not work if you have end to end encryption turned on in your zoom admin if there is no waiting room, ai notetaker will join the zoom call automatically at the time of the scheduled interview start if you have a waiting room, ai notetaker will enter the waiting room when the host starts the meeting make sure to admit the ai notetaker so it can join the interview the recording indicator within zoom will not be on when ai notetaker is present, unless you are also recording the meeting using zoom’s native recording feature google meet it’s important that host management is turned off within your google meet settings so that all meeting participants are considered to be co hosts, and have the ability to admit the ai notetaker into the call ai notetaker will join a meeting in the waiting room and must be admitted into the meeting by a host to begin recording they will then be listed as a contributor within the call ai notetaker can only wait in the waiting room for 10 minutes before being removed from the meeting this is a rule for all google meet meetings and cannot be changed a host must join within the first 10 minutes to admit the notetaker into the meeting, or the meeting will not be recorded microsoft teams ai notetaker will join a meeting in the waiting room and must be admitted into the meeting by a host to begin recording ai notetaker can only wait in the waiting room for 30 minutes before being removed from the meeting this is a rule for all ms teams meetings and cannot be changed a host must join within the first 30 minutes to admit the notetaker into the meeting, or the meeting will not be recorded scheduling and interviewing with the ai notetaker enabling in scheduling defaults if you’d like the ai notetaker to be enabled by default across all interviews, you can enable it within your at admin > interviews & scheduling > scheduling defaults on the communications tab within scheduling defaults, enable the ai notetaker option select the recording mode from the following options speaker view only video of the active speaker will be captured the recording will switch between active speakers automatically with the flow of the conversation this is the default setting gallery view all participants will be recorded in a grid layout audio only only audio will be captured video will appear as a black screen both speaker and gallery view will also capture any screen sharing during the recorded interview enabling in interview activity templates for more on creating schedule interview activities, check out docid 0z5jm eqkvzq oqc03rer to add the ai notetaker to your schedule interview activity navigate to jobs > jobs and select the job head to the interview plan section of the role and click on the schedule interview activity to be amended navigate to the communication tab in the ai notetaker section, enable the ai notetaker and select your recording option manual scheduling when manually scheduling an interview, you can configure the ai notetaker to join the meeting on the communications tab this also allows you to specify whether the ai notetaker will be enabled for a specific interview click on the ai notetaker section of the communications tab enable ai notetaker determine the recording mode viewing and editing the recording status on the candidate profile you can view whether an upcoming interview will be or is being recorded on the interview event on the candidate’s profile an icon will show on the interview activity if you’d like to set a specific interview to be recorded, or set it to not be recorded if it is due to be recorded, click actions and select record this interview to record the interview select cancel planned recording to cancel the recording of the interview when enabling or disabling recording on an already scheduled interview, if calendar invites have already been sent, then updated calendar invites will be sent to the candidate and participants this is to ensure that recording disclosure messaging is appropriately added or removed from the invites to ensure that all participants are aware consent management and data retention candidates will be able to opt out of recordings on their own they can do this by clicking the link included with disclosure messaging in calendar invites and confirmation emails on the following page, they can click opt out to update their status once a candidate opts out, any scheduled recordings will be canceled and automatically disabled for any future interviews any existing calendar invites for upcoming scheduled interviews will be updated to remove recording disclosure messaging (and optionally include a message specifically for candidates who have opted out) if a candidate has opted out, they’ll be able to use the same page to opt back in recording consent can be found in the summary section of the candidate’s profile if you’ve received communication from the candidate confirming that they’d like their status changed, you can click the pencil icon to manually update the status on their profile if recording consent is updated, an event will be added in the candidate’s feed on their profile for easy reference too disclosure messaging custom recording disclosure messaging can be automatically included in your meeting calendar invites, confirmation emails and more this messaging can be customized in admin > interviews & scheduling > ai notetaker under the consent management tab to be used across the organization this can help determine a clear set of message to use across all email templates and calendar invites it's also useful in cases where you don’t want individual users making any adjustments to the messaging (e g because it was approved to be included in an exact way by legal) candidate disclosure the message here will be automatically appended to candidate calendar invites and confirmation emails when a scheduled interview is set to be recorded this can be used as a reminder but also to inform the candidate as to how the recording will be used you can include the candidate consent management link substitution token which will allow the candidate to amend their consent settings on their consent management page as needed opted out candidate disclosure this message will replace the message in the candidate disclosure field when the candidate has opted out of recording this can help to reassure candidates that their preference is respected and will not impact their candidacy you can also include the candidate consent management link substitution token which will allow the candidate to amend their consent settings on their consent management page as needed if you would prefer to not to append a message in this case, this field can be left blank interviewer disclosure this message is added to interviewer calendar invites so they know that the interview will be recorded you can also use this space to let interviewers know how interview recordings will be use internally consent page disclosure if a candidate navigates to their consent management page (via the link provided by the candidate consent management link substitution token), this is the message that will be displayed there you can use this field to add information on how your company handles interview recordings, add faqs, or include a link to resources like your organization's privacy policy if you'd like to switch back to the defaults for the above recording disclosure fields, open this to copy and paste the default messaging make sure to add the appropriate substitution tokens in where specified candidate disclosure to keep your interview experience seamless and distraction free, we use an ai notetaker to record and transcribe our interviews this helps interviewers focus fully on the conversation and ensures your responses are captured accurately the recording will only be used internally for evaluation if you would prefer not to be recorded, you can opt out using the link below opting out will not impact your candidacy in any way \[insert candidate consent management link substitution token here] opted out candidate disclosure this interview will not be recorded because you've opted out you can update your recording preferences at any time here \[insert candidate consent management link substitution token here] interviewer disclosure this interview will be recorded using ashby’s ai notetaker to capture a transcript and structured notes recordings are used internally to improve evaluation consistency and reduce manual note taking consent page disclosure about interview recording to keep your interview experience seamless and distraction free, we use an ai notetaker to record and transcribe our interviews this helps interviewers focus fully on the conversation and ensures your responses are captured accurately the recording will only be used internally for evaluation if you would prefer not to be recorded, you can opt out on this page opting out will not impact your candidacy in any way want to include a consent management link in either or both disclosure message options? click the t icon in the toolbar of one or both of the candidate disclosure fields and select the candidate consent management link substitution token to include it if you’d like to have this message included in interview confirmation emails, you will need to include the candidate recording disclosure message substitution token in your email template this token will only include the disclosure message if the scheduled interview is set to be recorded when an interview is not set to be recorded, the token will automatically be left blank so there is no need to manually update your email template for each interview data retention customers who purchase the ai notetaker add on will be able to customize their data retention policy for recordings to any length of time this rule will control the retention of recording media only (e g audio and video) transcripts will not be impacted by this rule to set a data retention rule, navigate to admin > interviews & scheduling > ai notetaker click on the data retention tab from here, set your retention period and switch on the enabled? field to enable your rule the retention rule you set for meeting recordings will be evaluated daily deleted recordings are not recoverable if a candidate is deleted or anonymized, meeting recordings for interviews on their profile will also be automatically deleted ai notetaker post interview recording and ai in the interview briefing within each interview briefing, interviewers will be able to access the recording of the interview, along with a transcript and summary notes recording and transcript the interview recording, transcript and a summary will be under the recording tab in the interview briefing the transcript tab will show the transcript taken from the interview the notes tab will show a summary of the interview and include notes and timestamps the ai assistant tab will allow you to ask questions about the specific interview if you have additional access to the candidate’s profile, you’ll be able to ask broader questions about the candidate recording playback when it comes to viewing the recording you have the traditional playback options (play, adjusting volume, etc) you will also be able to enter theater mode, which will open the recording in full screen with the transcript listed down the right hand side the speakers will be shown underneath the playback controls you can click hide speakers if you’d rather not show this information transcript the transcript of the meeting has a filter, so you can search for specific keywords or topics to see where they came up the results will include timestamps, so you can click those to be taken to that specific part of the recording the transcript is generated from each participant's audio stream individually, which ensures fully accurate transcript attribution notes and summary in the notes tab , you’ll see both a summary of the interview and themes with supporting notes the themes and notes have timestamps so you can jump to that part of the recording to review as needed ai assistant the ai assistant tab will take you to the candidate assistant, where you can ask any questions about the interview or candidate the information available is based on the user permissions, so if you do have access to the candidate’s profile, you will be able to ask broader questions more on the ai candidate assistant at docid\ gfxouwywswcwhej65od8s ai generated content for feedback forms ai generated content is not meant to fully complete the task on behalf of the interviewer interviewers are still required to do their own evaluation of the candidate and evaluate the candidate’s performance ai can help summarize the conversation and call out the main topics that were covered and the highlights of the conversation if you have long, formattable text fields within a feedback form, interviewers can generate relevant suggestions based on the transcript to add into these fields along with their own comments ashby’s ai strives to be objective and fact based, without trying to evaluate the candidate or expressing opinions about candidates’ performance ai auto fill helps interviewers complete feedback forms faster by drafting fact based summaries from interview conversations it does not evaluate candidates or make hiring recommendations instead, it highlights relevant evidence from the interview so human interviewers can form their own judgments how it works the system reads the feedback question and scans the transcript for relevant moments, examples, and statements from the conversation it generates a concise, evidence based summary aligned to that question interviewers can review, edit, or replace the suggestion, and must explicitly choose to insert any ai generated content before submitting feedback guardrails for objectivity auto fill is intentionally limited to factual summarization, and is designed to avoid bias and subjective judgment it does not rate, judge, interpret candidate performance, or make hiring recommendations it’s instructed to avoid inferences and ignore personal or irrelevant attributes speaker names are removed before processing as an additional precaution these safeguards help ensure suggestions remain neutral and evidence focused, with interviewers responsible for final assessment an interviewer can click the autofill with ai button at the bottom of the feedback form the ai generator will then review the feedback form questions and description and then generate suggestions the suggestion will include timestamps from within the recording for reference after review, the interviewer can click append to add the generated content to their own feedback in each field, or discard if they choose not to include it there is also the option to add further details or adjustments, then pass these on to the ai generator to then re generate a suggestion once the interviewer has typed further information into the add details or adjustments field, they can click refine to regenerate you can use this option for all kinds of adjustments but common uses include adjusting formatting, calibrating the level of detail, focusing suggested answers on specific topics and providing further details if you’d like to complete feedback and view the recording screen on the same page, switch to view your feedback in a column rather than in a separate tab you can do this by clicking the cog icon and switching the feedback view to column you can adjust the size of the column to suit your needs when completing feedback best practices to get the best results from ai suggestions, below are some recommendations for your feedback forms for more on feedback forms, check out docid\ hlojgxrvp xkuw1ammkur phrase your feedback form questions clearly and distinctly as the ai will use this as a guide for creating a summary answer include additional context and/or instructions in each question description to provide further instructions on how the question should be answered, what to look for and include or exclude, how to format the best answer, and more with a little investment upfront, this context can help save many hours down the line by ensuring ai answers are as relevant and useful as possible on the first attempt, and that they can capture what your team truly find most valuable for making hiring decisions viewing recordings and permissions by default, participants in a meeting will have access to their own meeting recording within their interview briefing additionally, anyone with admin private access to a role will also be able to view others’ recordings for any other users, they will require special permission to view others’ recordings you can create a new access role or update existing access roles that you set up to include access to view recordings at admin > organization setup > access roles can see meeting recordings is an access stripe that can be enabled to allow users with that access role to view meeting recordings for the role they’ve been given that access to for more on access roles, check out docid\ be1gtv2r0jgx do5mdnr accessing the recording via the candidate profile you can click the rec available recording statuses on active interview activities to access the recording, transcript, notes and candidate assistant this option will only be clickable if the recording is listed as available when a recording is ready, users with access to view the recording can also access it from the candidate profile by going to activities & progress tab, then scrolling to the interview progress section click recording to open up the interview recording in a popup, along with the transcript and the candidate assistant ai notetaker and recording consent reporting when it comes to reporting, the ai notetaker recordings subject gives you insight into recordings happening across your organization, with the ability to filter, sort, and click through to any recording the following fields are available within the ai notetaker recordings subject true 264,304 left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left 1 1 unhandled content type left 1 1 unhandled content type left 1 1 unhandled content type left 1 1 unhandled content type below you can find an example of a report that will pull a list of all recording urls for a specific department ai notetaker recording list report report type custom list subject ai notetaker recordings filters ai notetaker's job consideration's jobs department columns (or fields to show if using the old view) ai notetaker recording's interviewer ai notetaker recording's job consideration's candidate ai notetaker's recording's has available transcript? ai notetaker's recording's has available video? ai notetaker's recording's recording mode ai notetaker's recording's recording url the candidate recording consent choices subject allows you to gain insight into candidate consent when it comes to recording interviews the following fields are available within the candidate recording consent choices subject true 264,304 left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left 1 1 unhandled content type left 1 1 unhandled content type left 1 1 unhandled content type left 1 1 unhandled content type below you can find an example of a report covering the consent choice, the submission date and time of the consent choice, and whether it's the latest consent choice for a specific job candidate recording consent custom list report subject candidate recording consent choice filters candidate recording consent choice's candidate's job consideration's job columns (or fields to show if using the old view) candidate candidate recording consent choice candidate recording consent choice's submitted at candidate recording consent choice submitted by candidate recording consent choice's is latest choice? future improvements here are some additional improvements we’re looking to make to the ai notetaker moving forward opt in policy (affirmative consent) for candidate consent management ai summary note editing, along with custom notes templates transcript only recording (with no video or audio) custom branding for ai notetaker name and avatar meeting stats (e g talk time percentage) share individual recordings with specific colleagues reporting on transcript insights across interviews phone call recording support faq can i download a recording? yes, just right click on the player and you can download the video file can i download or copy the transcript? you can, yes while viewing the recording, you can click the three dots to the right of the transcript, notes and ai assistant tabs to get the options to copy or download the transcript of the recording you can download the transcript in csv, txt and markdown formats can i view recordings as part of the debrief overview? yes! where available (and provided the user has permission to view the recordings), interview recordings can be accessed via the all feedback tab on the debrief information click interview recording on the feedback in question to access the interview recording and transcript c an i only generate content using ai for one specific feedback form question, rather than all long, formatable text fields in the form? you can use the ai gen option in the toolbar for a specific field to generate content if needed c an i ask the ai candidate assistant about the contents of interviews that have been recorded? yes! context from interview transcripts will automatically be made available to the ai candidate assistant from a permissions perspective, the ai candidate assistant can access the same things that any specific user has access to therefore, only transcripts from interviews a user has access to will be available to the ai candidate assistant ca n you send me a notification when my recording is done processing and ready? this is not currently available recordings and transcripts should generally be processed within a few minutes after a meeting ends d oes ashby or the ai vendor use these recordings to train their models? are our calls or notes ever used for training purposes, even in anonymized form? no, please refer to our https //www ashbyhq com/resources/terms ai features and other resources in our https //trust ashbyhq com/ for more information a candidate requested not to be recorded after they joined the meeting how can i remove the ai notetaker from my interview? each video conferencing tool enables you to remove the ai notetaker participant from the call natively for example, in zoom, the organizer/host can click the 3 dots on the ai notetaker’s participant cell and select “remove” (make sure you do not report the ai notetaker!) in the future, controls to pause or stop recording will be available within ashby as well a re debriefs supported as well as interviews? yes! the ai notetaker can be added to debriefs as well as interviews the process to add the ai notetaker to a debrief is the same as with an interview can only users with paid seats have the ai notetaker enabled? no, the ai notetaker can be enabled for all users in your ashby accounts, including those with limited access i s it possible for interviewers to opt out of the ai notetaker? while you can disable or enable the ai notetaker for specific employees via their profile if you are an organization admin, it’s currently not possible for interviewers to opt out of the ai notetaker i f ai notetaker is enabled, will it automatically be added to previously scheduled interviews? no interviews that were already scheduled before ai notetaker was enabled will not have it added automatically to include ai notetaker on those interviews, you’ll need to update them manually open the job consideration find the interview activity and click the actions menu select record this interview to enable the ai notetaker for that specific interview w hich languages are supported by the ai notetaker? the ai notetaker can transcribe conversations in over 99 languages it can automatically detect the language being spoken, so long as there's at least 60 90 seconds of speech in a recording transcripts will automatically appear in the language being spoken please note that accuracy may vary based on the language and how popular it is generally, the more commonly spoken languages will have higher accuracy and better support for different accents h ow are multiple languages in one conversation supported? if an interview conversation switches between multiple languages, some of the transcription may get automatically translated and not reflect the language spoken at that moment for example, if an interview had portions in italian and english, some portions of the conversation that were spoken in english may actually appear translated into italian in the transcript the transcript will be correct, but may just appear in a different language c an ai notetaker translate different languages when summarizing notes? the ai notetaker will typically summarize conversations in english, regardless of the language that is in the transcription summary notes will likely be in english feedback form auto fill suggestions will also typically be in english, but can also be based on the language of the feedback form question itself a refinement can always be added to a suggestion to ask it to translate or write an answer in a different language ai assistant will typically answer in english or the language that a request is sent in users can ask the assistant to translate or generally interact in any specific language they prefer when does the ai notetaker leave the interview? the ai notetaker will leave the call when all other non bot participants leave, which could be later than the end time specified for the interview at the point of scheduling the only time the bot will leave at the specified interview end time is if the interview is part of a multi event panel for the candidate in this case, a new bot would enter the meeting for each event (for example in back to back onsite interviews for the same candidate) i’ve amended the ai notetaker recording mode settings within my scheduling defaults/within my interview activity will this update already scheduled interviews? changes made to the recording mode on an interview plan activity or within scheduling defaults will only apply to ai notetakers that are added or scheduled after that change is made if you’d like to update the recording mode settings for an already scheduled interview, we would recommend rescheduling the interview and adjusting the ai notetaker settings as part of the rescheduling process navigate to the ai notetaker section within the communications tab to make adjustments as needed prior to confirming the reschedule i’m seeing a rec failed tag on my interview what happened? you can hover over the rec failed tag in the interview briefing to see why the recording failed i s there a way for me to view who has the ai notetaker enabled? yes, there is a field (is ai notetaker enabled?) that can be used in reporting to see who has the ai notetaker enabled for them an example of a report you can create using this field is below please note that custom reports are not available on the foundations plan employees ai notetaker status report type custom list subject employees filters if you’d like to view a specific group of employees, feel free to add filter fields fields to show employee’s name, employee’s email, employee’s job title, has ai notetaker enabled? i'm not the meeting host but i want to stop the ai notetaker recording mid interview can i do this? you can, yes if you head to the interview briefing via your ashby home page and navigate to the recording tab of the briefing, you can click stop recording the remainder of the interview will not be recorded after you've confirmed the action