--- title: AI Features in Ashby slug: ai-features-in-ashby docTags: LGi7hgvV7rqCsKcv6rmup,b-RUvvYJSAyhoa4qcA_nj createdAt: 2025-07-10T11:56:44.877Z --- This guide provides an overview of the AI-powered features in Ashby and the best practices for using them. :::hint{type="info"} For an introduction to how AI works in recruiting and Ashby’s approach to responsible AI, start with [AI Foundations](https://academy.ashbyhq.com/course/ai-foundations) in Ashby Academy. ::: # Enabling AI features in Ashby Navigate to **Admin > Organization Setup > Opt-In Features** to opt in and enable some or all of the following AI features in Ashby: ![The opt-in features page in Admin > Organization Setup](https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/NHPWcTzvMmbq1mM3W3m9j_opt-in-features.jpg) - Custom agents as part of [Ashby Agents](docId:2ZUVVIXDetej4oDP_5Job) - [AI Report Interpretation](docId\:r2SHcEUHaeo0ADH_Bm5ar) - [AI Talent Rediscovery](docId\:d-gjG_O-jKBQagm_KsMZe) - [AI Content Assistant](docId\:gVifM7N4yBa4cYPjJxx4Q) - [AI Notetaker](docId\:bNuwMe8UKhqyRD_Fzye8z) - AI-generated fraud signal summaries as part of the [Candidate Fraud Detection Overview & Admin Settings](docId\:XVeiv6cJCFywtY7538SPl) tool (enabled separately from the Fraud Detection tool) - [AI Candidate Assistant](docId\:gfXoUwYWswcWHeJ65OD8S) - The AI-assisted report builder within [Report Builder & AI-Assisted Report Builder](docId\:kFMXauoRKZx6_EZbu32Po) - Substitution tokens that generate sourcing content for [AI Tokens in Outreach Emails](docId\:ggQQ4VkH_ynMutuXv43ha) and [Substitution Tokens](docId\:p8Ax-2LZyE5qH7GrOTHR6) for candidate emails - Filter Assistant in [Candidate Search](docId:-ZYXRHB2dhZQNQWl3ugx1) - [AI-Assisted Application Review](docId:0msgWzHFexBtWOAgFyRAr) - Automatic reply status classification for [Sequences](docId\:B2Gy2RHNNOyLkBhWcWoU4) - [AI-Generated Feedback Summaries](docId\:Kcboq9bn_ndP_9I-isj2b) to provide a feedback summary on the candidate's profile - [Enhanced Resume Parsing](docId:8DIfXGq3vCQGQLP62DYvO) - AI-generated summaries for [Candidate Reviews](docId\:URozLu2ekwLBdHrVKLKbo) Use the toggles beside each AI feature to activate or deactivate the features as needed. Select the links above to open guides with more information on each feature. To enable future AI features by default as Ashby releases them, switch on the `Auto-enable new features` option. If your organization prefers to review new AI features before enabling them manually, switch this option off or leave it off. # Best practices Keep the following best practices in mind when using the AI features in Ashby. :::hint{type="info"} For a repeatable approach to writing and refining prompts across Ashby’s AI features, work through the [Prompting Toolkit](https://academy.ashbyhq.com/blog/prompting-toolkit) in Ashby Academy. ::: ## AI Content Assistant After Ashby generates your content, review it fully. If you're happy to use that content moving forward, select `Looks good. Insert into text box.` Alternatively, you can ask another question. To give feedback on the generated content, select `Give Feedback`. You can provide a rating (positive or negative) and add comments. ![The Looks good. Insert into text box button.](https://cdn.zappy.app/ed20d216b2183d072083daf9a301b164.png) ![The Give Feedback button. ](https://cdn.zappy.app/a34ee835107411a247c7c8ea5e0afb88.png) ## AI Notetaker - For more on consent management and data retention, see [AI Notetaker: Recording Consent Management](docId\:lGMY0r3mi20_VJCAgRxey). ## AI Candidate Assistant The AI Candidate Assistant is still learning, so review results when asking questions about candidates to confirm accuracy. To provide feedback on the assistant, select `Give Feedback`. You can add a rating along with any comments. ::Image[]{src="https://cdn.zappy.app/e93b09ec6e2403aead6e6eba477facad.png" size="58" width="335" height="107" darkWidth="335" darkHeight="107" position="center" showCaption="false" alt="Use the Give Feedback button to provide feedback on AI candidate assistant responses."} ## AI-Assisted Report Builder :::hint{type="info"} Both Ashby All-In-One and Ashby Analytics users can opt in to use this feature. ::: The AI-Assisted Report Builder is only available on the Plus and Enterprise plans: | Foundations | Legacy Plus | Plus | Enterprise | | ----------- | ----------- | ---- | ---------- | | ❌ | ❌ | ✅ | ✅ | Review all generated results carefully. If the AI-Assisted Report Builder does not build the report you're looking for from your prompt, select `Give Feedback` to provide a rating and add any comments. ::Image[]{src="https://cdn.zappy.app/e11edf02535c183965c44eb29a2154ae.png" size="70" alt="Use the Give Feedback button to provide feedback on the generated report." isUploading="false" width="468" height="181" darkWidth="468" darkHeight="181" showCaption="false"} ## AI-generated email tokens When you place an AI-generated email token in an email template or sequence, the token is context-aware of its placement within the email body. As such, you can use it within a sentence or to generate an entire sentence or paragraph within the email. When you draft your email, the token automatically starts generating content in the body of the email. After generation completes, review the content and either: - Accept and add the generated content to the draft by selecting the checkmark icon - Regenerate the content using the regenerate icon - Remove the content and the token by selecting the trash can icon ![Generated content from an email token.](https://cdn.zappy.app/81340534ff28a7608b8126c360174d2a.png) After you take action on the generated content, you can send the email to the candidate. ## AI Filter Assistant :::hint{type="info"} Both Ashby All-In-One and Ashby Analytics users can opt in to use this feature. ::: Use a plain language prompt to generate filters in Candidate Search or in the Report Builder, or select from examples beneath the `Describe your filter` field. After Ashby generates your filter, review it to confirm the filters provided match your prompt. ::Image[]{src="https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/KXpRTcbp1JxDaFncroJ33_report-builder-ashby-2026-06-24-at-32855-pm.jpg" size="60" isUploading="false" width="568" height="602" darkWidth="568" darkHeight="602" showCaption="false" alt="Using the AI filter assistant by adding a description in the Describe your filter field."} Use the thumbs up and thumbs down icons to provide feedback on the results. After selecting either option, you can select the `Tell us more…` chat bubble icon that appears to add further detail. :::hint{type="info"} See [Custom Reports](docId\:lY-KegLNCudYF0ed41GAW) and [Candidate Search](docId:-ZYXRHB2dhZQNQWl3ugx1) for more information on using this feature for report building and candidate search, respectively. ::: ## AI-Assisted Application Review For more information on setting good job criteria, see [AI-Assisted Application Review](docId:0msgWzHFexBtWOAgFyRAr). Any application form criteria you configure determine only whether the question was answered, not the quality or accuracy of the answer. Ashby flags blank or unrelated answers as not meeting the criteria. Review the application along with the criteria evaluation to determine the evaluation's accuracy. To flag an inaccurate evaluation, select the three dots on the evaluation, then select `Flag Evaluation`. ::Image[]{src="https://cdn.zappy.app/ba6ae16834bba6af41927882a251e503.png" size="62" width="416" height="139" darkWidth="416" darkHeight="139" position="center" showCaption="false" alt="Use Flag Evaluations to report any incorrect evaluations."} ## Automated reply status Review any AI-generated classifications to ensure accuracy. All AI-generated classifications have an icon beside the reply status to indicate that the feature classified them. You can override the auto-classification for up to one week after Ashby makes the classification. Select the response drop-down to change the reply status as needed. ::Image[]{src="https://cdn.zappy.app/81879f3ae02c988a496a2fb7bf59e344.png" size="50" alt="Overriding the auto-classification. " isUploading="false" width="339" height="153" darkWidth="339" darkHeight="153" showCaption="false"} ## Feedback summaries After Ashby generates summaries, check all completed feedback forms to ensure the generated summary accurately represents each reviewer's viewpoint. To generate a new summary, select `Regenerate` on the feedback summary within the candidate's profile. ![Use Regenerate to run the feedback summary generator again.](https://cdn.zappy.app/1acc9c9705253d2e7b7981a99eaa96bc.png) ## Candidate review summaries After Ashby generates summaries, check all completed reviews to ensure the generated summary accurately represents each reviewer's viewpoint. ::Image[]{src="https://cdn.zappy.app/26f34d7b153017549cef1291f6d159dc.png" size="70" alt="An example of a candidate review summary." isUploading="false" width="355" height="296" darkWidth="355" darkHeight="296" showCaption="false"} ## Candidate Fraud Detection When reviewing AI-generated summaries, carefully review each signal too. As you review each signal, hover over the signal title to see more information about what the signal evaluates. Ashby lists any flagged signals above the signals checked so you can easily see what needs review. After you review the data provided, choose from the following options to confirm the candidate's fraud status: - `Mark Fraud`: Flag this as a fraudulent application. This triggers the process to archive the candidate with the **Rejected by Organization: Fraudulent Candidate** archive reason applied. - `Not Fraud`: Mark the flagging as a false positive and confirm the application is not fraudulent. Ashby adds a **Fraud Signals - Cleared** label to the candidate's profile. - `Unsure`: Mark the application as **Uncertain - Flagged for Monitoring** so you can review it again later. :::hint{type="info"} To update the fraud signals status on a candidate's profile, select the `Fraud Signals` label applied to the candidate's profile to reopen the **Fraud Signals History** popover, then select the correct status. ::: ::Image[]{src="https://cdn.zappy.app/5da666c20eb98fcfe38bd1023cc8e337.png" size="70" width="1072" height="215" darkWidth="1072" darkHeight="215" position="center" showCaption="false" alt="Fraud Signals History provides more details on why a candidate was flagged."} ## AI report interpretation tool When generating your interpretation, open each generated insight to see further information about your results. If the insights don't match up, or you're seeing an **Out of Sync** status for the interpretation, select `Regenerate` to update the interpretation. An interpretation status shows as **Out of Sync** when you amend the filters or fields shown on a report. ::Image[]{src="https://api.archbee.com/api/optimize/0p8tQ--ZZOxRtkVp6Qr-e/u6ApsamJaRJJTz26U5kok_report-builder-acent-ashby-2026-01-29-at-115942-am.jpg" size="70" alt="Use the Regenerate button to update the interpretation." isUploading="false" width="580" height="380" darkWidth="580" darkHeight="380" showCaption="false"} ## Enhanced resume parsing When you enable enhanced resume parsing, the tool extends the range of supported languages for parsing resumes (for example, it supports Korean and Hebrew). It also improves parsing for resumes with more complex layouts or formatting. :::hint{type="success"} You don't need to take any further action after enabling this feature. Ashby uses it to parse resumes added going forward, either by candidates applying to jobs or by an Ashby user adding resumes within the platform. For more on adding a candidate directly in Ashby, see [Candidate Profile](docId\:xUxT7U73X6OdwYPl89LAV). ::: :::ExpandableHeading{isOpen="true"} ### The following languages are supported with enhanced resume parsing - Afrikaans - Albanian - Amharic - Arabic - Armenian - Assamese - Azerbaijani - Basque - Belarusian - Bengali - Bosnian - Bulgarian - Catalan - Cebuano - Chinese (Simplified and Traditional) - Corsican - Croatian - Czech - Danish - Dhivehi - Dutch - English - Esperanto - Estonian - Filipino (Tagalog) - Finnish - French - Frisian - Galician - Georgian - German - Greek - Gujarati - Haitian Creole - Hausa - Hawaiian - Hebrew - Hindi - Hmong - Hungarian - Icelandic - Igbo - Indonesian - Irish - Italian - Japanese - Javanese - Kannada - Kazakh - Khmer - Korean - Krio - Kurdish - Kyrgyz - Lao - Latin - Latvian - Lithuanian - Luxembourgish - Macedonian - Malagasy - Malay - Malayalam - Maltese - Maori - Marathi - Meiteilon (Manipuri) - Mongolian - Myanmar (Burmese) - Nepali - Norwegian - Nyanja (Chichewa) - Odia (Oriya) - Pashto - Persian - Polish - Portuguese - Punjabi - Romanian - Russian - Samoan - Scots Gaelic - Serbian - Sesotho - Shona - Sindhi - Sinhala (Sinhalese) - Slovak - Slovenian - Somali - Spanish - Sundanese - Swahili - Swedish - Tajik - Tamil - Telugu - Thai - Turkish - Ukrainian - Urdu - Uyghur - Uzbek - Vietnamese - Welsh - Xhosa - Yiddish - Yoruba - Zulu :::